Strategic Enterprise Account Manager

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Proof Holdings, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛍️ eCommerce

📱 Media

🌐 Web 3

eCommerce • Media • Web 3

Proof Holdings, Inc. is a company focused on the intersection of digital art and community. They build products aimed at facilitating connection, education, and entertainment for NFT artists, collectors, and enthusiasts, with a goal of making the NFT space more accessible and diverse. Anchored by prominent NFT projects like PROOF Collective, Moonbirds, and Oddities, Proof holds a strong commitment to fostering deep connections through shared incentives and long-term value creation, paving the way for the next generation of web3 community, tools, and technology.

📋 Description

• Manage and grow a portfolio of strategic enterprise accounts • Own the post-sale customer relationship, becoming a trusted advisor to key stakeholders and decision-makers • Develop and execute strategic account plans tailored to each customer, focusing on long-term partnership and revenue growth • Identify and close upsell, cross-sell, and renewal opportunities in collaboration with Customer Success and other internal teams • Act as the internal voice of the customer, advocating for customer needs and collaborating with Product, Engineering, and Support • Navigate complex organizations and build multi-threaded relationships, including at the executive level • Partner with Legal to lead renewals and contract negotiations • Maintain accurate forecasts and reporting in Salesforce and other GTM systems • Communicate effectively across channels (Slack, Google Suite, Email) and contribute to a collaborative team culture

🎯 Requirements

• 10+ years of enterprise account management or strategic customer success experience • A strong track record of growing large strategic accounts and demonstrated success expanding multi-million-dollar relationships • Industry experience in real estate (title/lender), financial services, or insurance highly preferred • Excellent organizational and time management skills, with the ability to prioritize and manage multiple accounts and deadlines • Strong executive presence • Proven attention to detail and ability to analyze data to drive decisions and account strategy • Demonstrable track record closing $1M/year SaaS contracts with Fortune 1000 accounts. • The desire for feedback and coaching. • Existing relationships within key accounts. • Tremendous business acumen and judgment. • Strong analytical skills with an attention to detail. • Executive presence. • Technical proficiency with modern enterprise software productivity tools. • Comfort with ambiguity and a problem-solving orientation • A collaborative, problem solving mindset with the ability to thrive in a fast-paced, startup environment

🏖️ Benefits

• Medical, dental, and vision benefits • Life insurance, long and short-term disability coverage • 401k Plan with a 4% match, beginning on your hire date • Unlimited Sick and Vacation time • 14 paid company holidays • 12 weeks of paid parental leave • 4 week sabbatical after 5 years of continuous full time employment • Health Reimbursement Arrangements for fertility and gender affirmation • Lunch on Proof through Grubhub credit • Monthly work from home stipend • Professional development credit • Monthly reimbursement for Wellness • And more!