Project Manager

🕒 July 30

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Propelis

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🍽️ Food & Beverage

🏥 Healthcare

🏭 Manufacturing

Food & Beverage • Healthcare • Manufacturing

Propelis is a global brand and packaging agency group formed from the merger of SGK and SGS & Co. It provides end-to-end packaging graphics, print and metal decor production, creative and brand strategy, digital commerce, experiential marketing, and content production for brand owners, retailers, FMCG and pharma clients. Propelis also offers technology platforms (like 5Flow) and a unified brand-creation platform (Marks) to streamline packaging and content workflows at scale.

📋 Description

• Serve as the client’s primary contact and manage client expectations across high-volume production projects • Lead day-to-day client engagement and identify and define new projects • Manage client order entry, production-network workflow, project timelines, and on-time delivery • Input technical specifications and use pricing matrices • Manage project closure, billing, and invoicing • Resolve price discrepancies and reconcile estimates versus actuals • Act as the client’s brand guardian to ensure global consistency and continuity • Maintain a repository of client nuances, standard tickets, and brand assets • Review systems daily to oversee ticket accuracy and document quality-impacting information • Ensure order entries are complete and concise before delivery to production and the client • Verify supplied technical data against supplied artwork • Communicate client preferences, key decisions, and at-risk initiatives across cross-functional teams • Lead client pre-production meetings for low-complexity projects • Share client, brand, and internal-process knowledge with internal teams • Maintain CRM records and produce customer status, manufacturer review, item request, and distribution-support reports • Track audits and follow-up activities • Keep CRM pricing matrices and workflows updated • Participate in process improvement efforts and production meetings

🎯 Requirements

• High School Diploma or GED equivalent required • Some college or Associate’s Degree preferred • 3+ years of experience preferred • Previous experience in customer service and/or project management required • Experience in the design, print, or production art industry preferred • Full comprehension of work instructions and business memos • Proofreading skills • Ability to work independently • Strong verbal and written communication skills • Ability to build relationships with internal and external cross-functional partners • Proficiency in Illustrator and Photoshop • General knowledge of the Adobe Creative Suite • High sense of urgency and willingness to go the extra mile • Adaptability to client personalities and preferences • Strong attention to detail and organization • Flexibility and proactive planning • Ability to meet physical requirements including sitting, using hands, talking/hearing, standing, walking, reaching, occasionally lifting or moving up to 10 pounds • Candidates must reside in an eligible U.S. state; the role excludes AK, DC, ME, NH, NM, OK, HI, MS, MT, NV, NE, ND, SD, VT, WY, and WV

🏖️ Benefits

• Health care plans with prescription drug coverage • Dental plan • Vision plan • Basic and supplemental life insurance • Flexible spending account for medical and dependent care expenses or health savings account based on plan selection • Short-term and long-term disability • 401(k) Savings Plan • Remote work arrangement • Equal employment opportunity and reasonable accommodations for applicants with disabilities