IT Engineer II

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 IT Support

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Propelus's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Propelus

Propelus

201 - 500 employees

Founded 2001

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Propelus is a company dedicated to modernizing the way professionals, employers, regulators, educators, and partners work together. It unifies three innovative brands—CE Broker, EverCheck, and Immuware—to provide comprehensive compliance and professional management solutions. Propelus empowers professionals with tools for career advancement, streamlines the compliance process, and offers a platform for professional management, continuing education, and primary source verification. Trusted by over 5 million professionals and organizations, Propelus has a mission to simplify compliance and enhance professional growth and success, particularly in the healthcare sector.

📋 Description

• Support and maintain the company’s IT infrastructure • Install and configure hardware, software, and networking components • Contribute to computer system and office network design • Deploy and manage virtual machines and other IT resources • Conduct system maintenance and performance monitoring • Identify and resolve technical issues • Develop and maintain troubleshooting procedures • Implement and monitor security measures • Conduct security assessments and vulnerability scans • Ensure compliance with security policies • Manage onboarding and offboarding tasks • Recommend and implement system upgrades • Research and evaluate emerging technologies • Provide technical support to end users • Collaborate with cross-functional teams and assist with IT system integration • Train end users on new systems and technologies • Maintain IT process and procedure documentation • Share knowledge and best practices with team members • Use AI assistants for scripting, automation, and diagnostics • Validate AI outputs for correctness and security and apply responsible-AI practices

🎯 Requirements

• 2+ years of experience in an IT support or IT engineering role • Solid understanding of computer hardware, specifically Mac, software, and networking concepts • Proficiency with Windows and Linux operating systems • Experience with basic troubleshooting and problem-solving in a remote environment • Strong communication and interpersonal skills • Ability to explain technical issues to non-technical users • Ability to work independently and as part of a team, following instructions and procedures • Knowledge of security best practices and compliance standards • Hands-on experience using AI assistants and AIOps tools in IT work • Understanding of prompt engineering fundamentals and AI output validation • Proficiency in scripting languages such as Python or Bash is a plus • Familiarity with Notion is a plus • Experience with virtualization technologies such as VMware or Hyper-V is a plus • Knowledge of automating manual processes using AI and other resources is a plus • Must be legally authorized to work in the US; no sponsorship available

🏖️ Benefits

• Employee medical insurance premium coverage up to 100% • HSA, FSA, medical, dental, and vision insurance options • Dental and vision plan options with 100% employee premium coverage • 20–30 days PTO for full-time US employees, based on tenure • 14 paid US holidays • One floating holiday • One paid birthday holiday during the birth month • 16 hours Volunteer Time Off • Additional leave options • 401(k) with company matching • Financial planning education and resources • Lifestyle Spending Account for wellness, WFH equipment, and other eligible expenses • 24/7/365 Employee Assistance Program with counseling, legal, financial, child-care, and elder-care support • Carrot Fertility & Hormonal Support • Beyond Med discounted elective care plan • Spot Pet Insurance • 100% employee health insurance premium coverage for LATAM employees • Propelus Flex Club monthly benefits points and discounts for LATAM employees • 18 national holidays in Colombia; 12 national holidays in Costa Rica • Company-paid life insurance for LATAM employees • Remote-first, global and distributed work environment • Sponsored anniversary trips for 10- and 20-year anniversaries • Professional development allowance

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