Behavioral Health Care Manager – Mandarin Speaking

🕒 March 28

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Protocol Behavioral Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2025

🤝 B2B

Healthcare • B2B

Protocol Behavioral Health is a clinical services and care-delivery organization that provides oncology-focused behavioral health support to cancer patients using evidence-based Collaborative Care (CoCM) interventions. It partners with oncology practices to integrate virtual behavioral healthcare into existing workflows and EHRs, offering rapid access to oncology-trained behavioral health specialists and psychiatrists, structured updates for oncologists, and revenue-generating services that improve patient outcomes, treatment adherence, and reduce unnecessary utilization. The company is grounded in academic research and adapts proven clinical models to community oncology settings.

📋 Description

• Conduct structured assessments of mental and behavioral health and functioning of oncology patients referred by partner cancer centers and clinics. • Develop treatment plans based on assessment results using Protocol’s evidence-based modular treatment approach. • Implement treatment modules and conduct ongoing progress assessment to guide next steps in care and make changes as indicated by patient progress. • Maintain a patient registry aligned with requirements of the Collaborative Care Model. • Participate in weekly consultation meetings with Protocol’s consulting psychiatrist • Communicate and collaborate with oncology teams about patient progress and recommendations and attend care coordination meetings as needed. • Maintain a patient caseload targeting 65% patient-facing time. • Participate in initial and ongoing training required by Protocol. • Utilize between-session messaging as indicated to support patients. • Engage in ongoing supervision and department meetings. • Maintain licensure in home state and obtain licensure in other states as requested by Protocol (licensure costs will be covered by Protocol).

🎯 Requirements

• Active, unrestricted, and independent license to provide mental health treatment from at least one US state. Will consider pre-licensed candidates for Pacific and Mountain time zones. • Ability to support a caseload of patients of different diagnoses, backgrounds and cultures, and with varying degrees of acuity. • Ability to deliver care in a virtual setting. • Experience with patients with oncology and/or chronic/serious medical conditions. • Experience supporting patients with suicidal ideation and/or trauma. • Plus if certified proficient for practice in Spanish or Mandarin.

🏖️ Benefits

• We make sure you get the care you need by providing medical, dental, and vision insurance • A 401k to save for you future • Flexible paid time off so that you have the time away from work to decompress and take care of what you need • Malpractice insurance covered by us! • We cover the cost for any continued education and license renewals that are required for you to take care of our patients