Business Operations Associate

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $45k - $55k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Business Operations

🚫👨‍🎓 No degree required

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Logo of Protocol Behavioral Health

Protocol Behavioral Health

11 - 50 employees

Founded 2025

🤝 B2B

Healthcare • B2B

Protocol Behavioral Health is a clinical services and care-delivery organization that provides oncology-focused behavioral health support to cancer patients using evidence-based Collaborative Care (CoCM) interventions. It partners with oncology practices to integrate virtual behavioral healthcare into existing workflows and EHRs, offering rapid access to oncology-trained behavioral health specialists and psychiatrists, structured updates for oncologists, and revenue-generating services that improve patient outcomes, treatment adherence, and reduce unnecessary utilization. The company is grounded in academic research and adapts proven clinical models to community oncology settings.

📋 Description

• Manage patient referrals and build accurate patient records • Field incoming patient calls and coordinate scheduling changes • Serve as first line of support for internal helpdesk • Support daily virtual clinic operations and assist with billing tasks • Maintain data accuracy across EMRs, trackers, and internal tools

🎯 Requirements

• 0–2 years of experience in operations, administrative support, customer service, or healthcare-related roles • Strong organizational skills • Comfort with ambiguity and change • Spanish-language proficiency is a plus

🏖️ Benefits

• Flexible remote work • Competitive healthcare coverage • Generous paid time off

Apply Now

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