Senior Program Manager

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Provenir

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2004

☁️ SaaS

💳 Fintech

🤖 Artificial Intelligence

SaaS • Fintech • Artificial Intelligence

Provenir is the Decision Intelligence Platform for financial services providers. It offers a low-code, cloud-native SaaS platform that consolidates data, AI models, analytics and decisioning agents into a single governed environment to support credit risk, fraud & identity, compliance, onboarding, customer management and collections. The platform provides real-time, AI-powered decisioning, a data marketplace for identity/fraud/credit data, case management, and tools for deploying, validating and optimizing models and policies across global markets. Provenir is used by banks, credit unions, fintechs, payments and telco customers and processes billions of decisions annually.

📋 Description

• Lead one or more senior client engagements simultaneously, including complex, multi-workstream implementations for tier-one banks and financial institutions • Own consistent, successful delivery, ensuring scope, requirements, staffing, and budget are defined throughout the project lifecycle • Act as the primary escalation point for executive and C-level client stakeholders • Manage resources across internal teams, clients, and third-party vendors, including cross-regional and cross-functional teams • Create and maintain documentation for decisions, action items, issues, and risks • Document detailed requirements for enhancements and new features, partnering with Architects and Consultants on solution design • Organize and lead user acceptance testing (UAT) • Identify and manage project risk, including banking and financial-services regulatory and compliance considerations • Report project and program status to internal and external stakeholders, including senior leadership • Resolve functional and technical questions • Mentor and coach Project Managers and Consultants • Ensure client satisfaction and identify future business opportunities • Lead the creation and lifecycle of Statements of Work, including scoping, effort/cost estimation, change orders, and renewals • Shape delivery methodology and scope new project phases

🎯 Requirements

• 8+ years in Project Management • Demonstrated track record delivering large-scale, complex software implementations for tier-one banks or major financial institutions • Bachelor’s Degree in Computer Science, Business, or a related field, or equivalent experience • PMP, PRINCE2, or equivalent certification required • Fluent English required • Proven experience managing enterprise software implementations for highly regulated enterprises • Deep knowledge of the SDLC and Waterfall, Agile, and Iterative methodologies • Experience managing implementations from the vendor/consulting side strongly preferred • Excellent written and verbal communication; comfortable presenting to and influencing C-level and executive stakeholders • Strong organizational, problem-solving, and leadership skills • Experience managing technology projects and programs from initiation through production launch and ongoing support • Effective management of scope, schedule, cost, risk, quality, customer satisfaction, and senior-level client relationships • Working knowledge of regulatory, compliance, and risk considerations in banking and financial-services technology • Excellent knowledge of MS Office, MS Project, and Visio • Ability to prioritize, decide under ambiguity, and meet tight deadlines • Excellent multi-tasking skills across several large projects or programs simultaneously • Strong appreciation of technologies including databases and their implementation in business environments • Expert knowledge of systems analysis, business analysis, requirements gathering, and project management techniques • Demonstrated experience owning or co-authoring SOWs, change orders, and scope/estimation documentation • Professional fluency in Spanish and/or Portuguese is a nice-to-have, not required

🏖️ Benefits

• Comprehensive health and wellness plans • Paid time off • Company holidays • Flexible and remote-friendly opportunities • Maternity/paternity leave • Comprehensive benefits package • Bonus eligibility