Senior Business Systems Analyst – Pension Administration Systems

Job not on LinkedIn

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $70 / hour

⏰ Full Time

🟠 Senior

🧐 Business Analyst

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 4%

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Providge Consulting

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2002

💼 Consulting

🏢 Enterprise

☁️ SaaS

Consulting • Enterprise • SaaS

Providge Consulting is a consulting firm specializing in business enablement services, project management, and IT expertise. The company provides enterprise resource planning (ERP), PMO implementation, project governance, and strategic planning. They pride themselves on offering highly experienced professionals at competitive rates compared to larger consulting firms. Providge emphasizes customer service and technical expertise, aiming to bridge the gap between IT and business professionals, ensuring successful project deliveries for their clients.

📋 Description

• Gather, analyze, document, validate, and manage business and system requirements from stakeholders • Lead stakeholder interviews, working sessions, requirements workshops, document reviews, surveys, and other elicitation activities • Translate business needs into functional and non-functional requirements, use cases, user stories, acceptance criteria, process maps, and supporting documentation • Facilitate requirements reviews, resolve ambiguities, document decisions, and obtain stakeholder approval • Maintain traceability among business needs, requirements, system changes, testing activities, defects, and implemented solutions • Support the day-to-day operation and ongoing enhancement of the pension administration system • Analyze pension administration processes and system functionality to identify the source and impact of production issues, defects, and enhancement requests • Document issues and collaborate with business users, IT personnel, and software vendors to investigate, resolve, test, and communicate system issues • Assess the impact of proposed changes on pension business rules, calculations, workflows, data, correspondence, reports, interfaces, security roles, and operating procedures • Review and validate system configuration and vendor-delivered changes • Develop test plans, test scenarios, test scripts, test data, expected results, and acceptance criteria • Execute functional, system, integration, regression, and user acceptance testing (UAT) • Document test results and evidence; identify, report, track, and retest defects through resolution • Coordinate testing with business stakeholders, technical teams, and vendors • Analyze business processes and recommend improvements to efficiency, accuracy, control, and service quality • Identify opportunities to reduce manual effort through improved functionality, workflow changes, automation, or clearer procedures • Document current-state and future-state processes and support approved changes • Support communications, training, procedure updates, and change-management activities • Perform data analysis for operations, issue resolution, testing, reconciliations, and business decisions • Review and validate data involving member records, service credit, pension calculations, beneficiaries, payments, and other pension administration information • Assist with data reconciliation, data-quality reviews, and validation of reports and interfaces • Use spreadsheets, reporting, query, or analytical tools to identify patterns, exceptions, and potential data issues • Participate in system enhancement, maintenance, upgrade, and related technology projects • Support project planning, requirements, solution review, testing, deployment, post-implementation validation, and transition to ongoing operations • Coordinate assigned activities across business units, technical teams, and external vendors • Identify and communicate risks, issues, decisions, dependencies, and status in a timely manner • Work as an individual contributor without direct supervisory responsibilities

🎯 Requirements

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, Public Administration, Finance, Accounting, or a related field • An equivalent combination of relevant education and experience may be considered • Minimum 3 years of Business Systems Analysis experience • Minimum 3 years of experience supporting pension administration operations and/or pension administration systems • Experience gathering, analyzing, documenting, validating, and managing business and system requirements • Experience creating process documentation, workflows, use cases, user stories, or comparable business analysis deliverables • Experience developing and executing software test plans, test scenarios, and detailed test scripts • Experience working directly with business stakeholders, subject matter experts, technical teams, and/or software vendors • Working knowledge of business analysis methodologies, requirements-management practices, and the Software Development Life Cycle (SDLC) • Understanding of pension administration or retirement system operations and the role of pension administration software • Strong analytical, investigative, organizational, and problem-solving skills • Ability to translate complex business rules and operational needs into clear, complete, and testable documentation • Ability to create test scripts and independently execute tests within a business application • Effective written, verbal, facilitation, and interpersonal communication skills • Ability to work independently, manage competing priorities, and collaborate effectively in a remote environment • Proficiency with Microsoft Excel, Word, PowerPoint, and process-mapping tools such as Microsoft Visio or equivalent • Preferred: experience supporting a public-sector retirement system or public higher education environment • Preferred: experience supporting defined benefit pension plans, including member enrollment, service credit administration, benefit calculations, retirement processing, beneficiary administration, disability retirement, and survivor benefits • Preferred: experience working with pension administration software platforms • Preferred: experience supporting third-party software vendors and service providers • Preferred: experience with data analysis, validation, reconciliation, and report validation • Preferred: ability to write basic SQL queries or use comparable query/reporting tools • Preferred: experience reviewing interface specifications, file layouts, or integration requirements • Preferred: experience participating in software implementation, upgrade, or enhancement projects • Preferred: experience with Agile, Waterfall, or hybrid delivery methodologies • Preferred: CBAP, PMI-PBA, PMP, Lean Six Sigma, Agile, or SAFe certification

🏖️ Benefits

• 100% remote work arrangement • Occasional travel opportunities/requirements for stakeholder meetings, training, workshops, conferences, or project-related activities