Call Center Agent

Job not on LinkedIn

🕒 May 28

🇺🇸 United States – Remote

💵 $11 - $15 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Provision

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

🏗️ Construction

💼 Consulting

📦 Logistics

💰 Venture Round on 2022-08

Construction • Consulting • Logistics

Provision is a company focused on revolutionizing customer experience (CX) through innovative solutions in business process outsourcing. They help organizations automate non-value-add interactions using technologies like IVR, RPA, and AI, and offer real-time data and analytics to improve agent performance and customer satisfaction. Provision is adaptable, allowing businesses to scale their programs according to demand.

📋 Description

• Supporting customers in billing inquiries and disputes. • Supporting customers in basic troubleshooting of their hardware and software. • Dispatching of Technical Crews when such troubleshooting fails. • Answering inbound calls of customers who require roadside services. • Ascertaining the location of those customers and dispatching Roadside Service Providers to their location. • Ensuring no customer is "stranded" or doesn't have their situation resolved. • Maintaining a positive and respectful attitude towards all customers at all times. • Communicating and Coordinating with supervisors and team as needed. • Ensuring customer satisfaction and providing professional care.

🎯 Requirements

• Professional at home Office Space for working. • Minimum 15 MBps Up, 50 MBps Down Internet Speeds. • You must be a resident of the State of Arkansas.