Operations Manager

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $83.4k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Public Consulting Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🏥 Healthcare

🍽️ Food & Beverage

📦 Logistics

Healthcare • Food & Beverage • Logistics

Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm specializing in partnering with health, education, and human services agencies to enhance their effectiveness and impact. Through its strategic advisory and consulting services, PCG helps schools, state, and municipal agencies streamline their operations, improve programs, meet financial, regulatory, and operational challenges, and ultimately build stronger communities. Emphasizing technology solutions, PCG aids in automating services and achieving strategic goals. Additionally, the company is committed to social impact initiatives, such as fighting food insecurity, and actively participates in workforce development through apprenticeships.

📋 Description

• Direct, manage, and implement day-to-day operations of the MI CBC • Manage the website/registration platform, logistics for live and virtual sessions, communications, CEU processing, and compliance with MDHHS standards • Manage delivery of 200+ annual trainings, including technical and in-person logistics, communications, and training support • Manage subcontractor agreements and support quality content aligned with MDHHS priorities • Identify and implement process improvements • Troubleshoot challenges and develop solutions • Monitor KPIs, develop and manage performance dashboards, and implement CQI cycles • Participate in project budgeting and financial management activities • Foster a collaborative and high-performance culture

🎯 Requirements

• Bachelor’s degree • Minimum 5 years of experience in project or operations management, preferably in human services • Understanding of state government operations and/or behavioral health programs is a plus • Experience managing training operations is a plus • Proven ability to lead large-scale, multi-stakeholder initiatives • Strong skills in technology, data analysis, critical thinking, problem solving, and performance reporting • Excellent communication and relationship-building skills • PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship

🏖️ Benefits

• Competitive compensation and benefits • Medical and dental care benefits • 401k • PTO • Parental leave • Bereavement leave • Professional growth through challenging and meaningful work • Collaborative, mission-driven culture