Scheduler

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Purple Communications, Inc

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $5M Venture Round on 2009-12

Consulting • Healthcare • Logistics

Purple Communications, Inc. is a pioneering company in the field of communication access technology, focusing on providing innovative solutions for the deaf and hard of hearing community. They offer a range of services including Video Relay Services (VRS), video remote interpreting, and onsite interpreting, designed to facilitate communication and accessibility for individuals in various environments such as home and work. With a commitment to community support and accessibility, Purple Communications aims to bridge communication gaps through advanced technology and dedicated services.

📋 Description

• The Scheduler is responsible for satisfying company objectives by providing superior analysis and scheduling to ensure an efficient and effective operation. • Create and maintain quality relationships with customers of community interpreting services. • Schedule staff and independent contractors via personal contact. • Processing paperwork and doing basic data entry for specified center reports and functions. • Act as a resource to support center business needs in both the Video and on-site environments. • Assist in the acquisition and retention of customers for on-site community and video remote interpreting services. • Assure effective daily operations by negotiating and communicating with clients. • Schedule interpreters to ensure appropriate coverage for center workloads to include Video Relay (VRS), Video Remote (VRI) and on-site community interpreting assignments. • Maintain a database of current qualified trained interpreters.

🎯 Requirements

• Two years of experience in workforce scheduling • Expertise using databases • Proficient in the use of Windows and Microsoft Office with an emphasis on Excel • Basic Data Entry skills • Ability to cope with and thrive in a fast-paced environment • Good organizational and communication skills • Strong attention to detail • Able to work with minimal supervision • Must be self-motivated and a quick learner • Strong team player • Sign language interpreter/experience preferred

🏖️ Benefits

• ZP Better Together is an Equal Opportunity Employer. • Employees may experience sitting, standing and walking (95-100%) • Position may require some travel.