Case Coordinator

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Pyramid Healthcare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🧘 Wellness

Wellness

Pyramid Healthcare is an integrated behavioral healthcare system that provides personalized treatment for substance use disorders, mental health conditions, and eating disorders across multiple levels of care (detox, inpatient, outpatient) and via telehealth. Founded in Altoona, PA, it operates a family of programs and affiliated brands focused on clinically integrated, person-first care, workforce education and training, and multi-state expansion to improve recovery outcomes and community well-being.

📋 Description

• Coordinate client appointments, schedules, aftercare planning, and treatment-related meetings. • Monitor client progress and collaborate with the treatment team to address emerging needs. • Develop, facilitate, and monitor individualized care plans. • Conduct client and family orientations alongside clinical staff. • Provide ongoing case management support to clients and families. • Connect clients with community resources, healthcare providers, transportation services, and aftercare support. • Ensure clients have access to a full continuum of traditional and non-traditional services. • Assist with referral coordination and provider communication throughout treatment. • Support recovery engagement initiatives using assessment data and individualized client needs. • Verify completion of admission documentation, consents, and required records. • Maintain accurate client records and documentation in accordance with federal, state, and accreditation standards. • Protect confidential client information and maintain HIPAA compliance. • Communicate regularly with referral sources, community providers, family members, legal representatives, employers, and internal treatment teams. • Participate in treatment team meetings and case reviews. • Collaborate with outreach and marketing teams to strengthen community provider relationships.

🎯 Requirements

• Master's degree from an accredited college or university in Social Work, Psychology, Counseling, Nursing, Chemical Dependency Studies, or a related behavioral health field • Addiction counseling certification preferred. • Level of Care Assessment experience or ability preferred. • Experience in behavioral health, mental health, substance use disorder treatment, recovery support services, or case management. • Experience facilitating individual, family, or process groups preferred. • Treatment planning and care coordination experience preferred. • Strong verbal and written communication skills • Exceptional relationship-building and client engagement abilities • Clinical assessment and critical thinking skills • Crisis intervention and problem-solving capabilities • Knowledge of behavioral health, addiction treatment, and community resources • Strong organizational and documentation skills • Ability to manage multiple priorities in a remote environment • Understanding of state, federal, and accreditation requirements for behavioral healthcare services

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Flexible Spending Accounts • Life Insurance • Paid Time Off • 401(k) with Company Match • Tuition Reimbursement • Employee Recognition Programs • Referral Bonus opportunities • And More!