Field Service Engineer

🔥 15 hours ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pyrotek

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1956

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Pyrotek is a leading global supplier of technical solutions for the smelting, foundry, flat glass, container glass, acoustics, and thermal fields. With a strong emphasis on efficiency and sustainability, Pyrotek provides advanced technologies such as Integrated Melting Systems and electromagnetic solutions for aluminum recycling and filtration. The company is renowned for its TAB Refractory division, specializing in molten metal furnace lining and maintenance. Operating from its headquarters in Spokane, WA, Pyrotek serves various industries with products and services designed to improve operational efficiency, reduce energy consumption, and enhance performance through innovation and reliable technical expertise.

📋 Description

• Provide standard and advanced technical and sales support to customers • Evaluate customer claims for warranty disposition • Schedule and coordinate customer visits and project work to minimize travel expenses and optimize completion dates • Assist Engineering and Manufacturing with design recommendations and new equipment inspections • Respond to customer and vendor inquiries and determine urgency and type of need • Explain complex issues and resolutions • Provide remote and onsite technical support for equipment operation, system commissioning, personnel training, and troubleshooting • Inspect and test materials and machinery, including instrument loop checks and system safety checks • Investigate customer complaints and warranty claims and determine causes requiring corrective action • Provide detailed reports to the central office based on customer visit diagnoses, technical issues, maintenance recommendations, and resolutions • Deliver technical training to end-users during installation and commissioning

🎯 Requirements

• Bachelor’s degree in Engineering (Mechanical, Electrical, Industrial, Manufacturing) or related discipline, or equivalent combination of education and/or experience • Hands-on Mechanical or Electrical experience with manufacturing equipment, ideally in the aluminum or primary metals industry • Experience working with industrial fuel fired equipment/engineered systems and PLC controls preferred • Ability to assess, troubleshoot and repair machinery using principles, techniques, and standard operating procedures • Basic knowledge of raw materials, production processes, and basic machinery • Knowledge of design techniques, tools, and principles used in producing precision technical plans, blueprints, drawings, and models • Ability to apply PLC knowledge in design, programming, and maintenance of automated machinery and equipment • Proficient computer skills using Microsoft Office Products, Visio, and Computer-Aided Design and Drafting (CADD) • Ability to travel by land and air up to 80%, both domestically and globally • Valid driver’s license and US Passport, or ability to obtain required • Ability to work extended hours based on business needs

🏖️ Benefits

• Full summary of Pyrotek's benefit offerings available via linked benefits page • Remote work arrangement • Ability to work remotely while traveling as needed • Equal employment opportunity protections