Field Service Technician

🔥 7 hours ago

🏈 Ohio – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

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Logo of Pyrotek

Pyrotek

1001 - 5000 employees

Founded 1956

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

Pyrotek is a leading global supplier of technical solutions for the smelting, foundry, flat glass, container glass, acoustics, and thermal fields. With a strong emphasis on efficiency and sustainability, Pyrotek provides advanced technologies such as Integrated Melting Systems and electromagnetic solutions for aluminum recycling and filtration. The company is renowned for its TAB Refractory division, specializing in molten metal furnace lining and maintenance. Operating from its headquarters in Spokane, WA, Pyrotek serves various industries with products and services designed to improve operational efficiency, reduce energy consumption, and enhance performance through innovation and reliable technical expertise.

📋 Description

• Provide technical and sales support to customers • Travel to customer facilities and manufacturing sites domestically and globally • Support equipment installations, startup, commissioning, maintenance, troubleshooting, repairs, and inspections • Provide onsite technical support for equipment operation and repair • Inspect and test machinery and equipment to verify proper operation and performance • Read and interpret mechanical drawings, electrical schematics, blueprints, operating manuals, and technical documentation • Diagnose equipment issues and develop practical solutions • Perform instrument loop checks and system safety checks • Troubleshoot and tune equipment controls and system integration • Apply PLC knowledge to support troubleshooting, programming, design, and maintenance • Provide customer training on equipment operation and maintenance • Investigate equipment failures and customer complaints and determine corrective action • Prepare detailed technical reports documenting findings, recommendations, and resolutions • Partner with Engineering, Manufacturing, Quality, and Sales to resolve technical issues and improve customer satisfaction

🎯 Requirements

• Bachelor’s degree in Mechanical, Electrical, Industrial, Manufacturing Engineering, or a related discipline, or equivalent combination of education and experience • Hands-on mechanical and/or electrical experience with manufacturing equipment • Strong ability to troubleshoot machinery using technical principles, drawings, manuals, and established procedures • Working knowledge of PLC controls and programming • Ability to understand and troubleshoot electrical and mechanical systems • Strong problem-solving and critical-thinking skills • Ability to work independently and make sound decisions in the field • Excellent communication skills and confidence working directly with customers • Strong organizational skills and ability to manage multiple projects and priorities • Proficiency with Microsoft Office, Visio, and CADD applications preferred • Valid driver's license • Valid U.S. Passport, or ability to obtain one • Ability to travel domestically and internationally, up to 80% • Ability to work extended hours based on customer and project needs • Candidate should be within close proximity of a major airport

🏖️ Benefits

• Full summary of Pyrotek's benefit offerings is available via the linked benefits page; specific benefits are not provided in the posting

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