Federal Health Program Manager

Job not on LinkedIn

🔥 0 minutes ago

🏛️ District of Columbia, Texas, +1 more states – Remote

🏛️ District of Columbia – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $145k - $190k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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QTC Management, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1981

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

QTC Management, Inc. is a national provider of independent medical examinations, disability evaluations, occupational health services, diagnostic testing, telehealth, mobile clinic services, and case management solutions. It serves active duty and reserve military personnel, veterans, government employees, and civilians through government contracts and partnerships, delivering millions of exams annually and using a trained physician network and proprietary software to improve access, timeliness, and report quality—especially in rural and underserved areas. QTC focuses on supporting VA and workers' compensation processes, military readiness programs, and employer/insurer claims through coordinated clinical and case management services.

📋 Description

• Manage federal government contract programs operating nationally with multiple service delivery models • Serve as the primary point of contact to the government • Be accountable for overall contract performance and financials • Lead daily communication with internal departments to coordinate services, including during startup • Collaborate with Provider Relations, Information Technology, Facilities, HR, and subcontractors to ensure contractually compliant services • Manage operational team workload to achieve quality, timeliness, customer service, and cost objectives • Maintain customer relationships, gather feedback, and modify processes to meet performance objectives • Drive continuous process improvement and automation to improve performance and profitability • Mentor operational leadership and ensure contractual compliance • Implement project plans with defined timelines, deliverables, and documented action items • Build and maintain customer relationships through effective communication • Collaborate with business development, capture, line leadership, and other functions to develop winning growth solutions and support recompete activities • Manage contract action items and provide or review responses and updates • Implement corrective action plans and oversee execution with internal department leads • Respond to client concerns, escalating as appropriate, and ensure timely recommendations and resolutions • Perform other duties and responsibilities as assigned

🎯 Requirements

• Master’s Degree or equivalent graduate degree OR two full years of progressively higher graduate-level education leading to a master's degree in business, health care administration, or related field, or equivalent education • Eight (8) years of experience leading multiple teams/departments • Minimum three (3) years of federal government contract management experience • Minimum five (5) years of project management experience, including budget reconciliation, data management, billing, accounting, and customer service • Familiarity with clinical workflows, including patient intake, examinations, documentation, orders, results, and follow-ups • Understanding of clinical terminology including SOAP notes, ICD-10, CPT, referrals, vitals, and laboratory results • Awareness of clinical constraints, patient safety considerations, time pressures, and regulatory obligations • Experience in healthcare IT, health services, or occupational health programs; or supporting clinical operations modernization initiatives; or working alongside physicians, nurses, nurse practitioners, physician assistants, and medical assistants; or partnering with clinical operations leaders • Experience in clinical operations, healthcare consulting, health systems, or managed care organizations strongly preferred • Must pass a federal background check and/or obtain and maintain contract-specified clearances such as NACI, PIV, SMS, or TMS • Proficient in Microsoft applications, specifically Word, Excel, and web-based applications • Experience with healthcare or managing federal healthcare programs highly preferred • PMI certification preferred • Experience managing a Firm Fixed Price contract budget valued at $25M+ highly preferred • Demonstrated program management experience using managerial, technical, and/or business knowledge • Experience directing and managing internal/external resources, communications, and functional program activities to meet contract cost, schedule, and performance objectives • Willingness to travel up to 25%

🏖️ Benefits

• Competitive compensation • Health and Wellness programs • Income Protection • Paid Leave • Retirement • Comprehensive leave and holiday benefits • Medical, dental, life, accident, and disability coverages • Retirement plan contributions • Other health and welfare benefits and payments • Work-life balance support