Senior Provider Utilization Coordinator

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🔥 0 minutes ago

🔔 Pennsylvania, Texas – Remote

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💵 $24 - $27 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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Logo of QTC Management, Inc.

QTC Management, Inc.

1001 - 5000 employees

Founded 1981

💼 Consulting

🎖️ Defense

🏥 Healthcare

Consulting • Defense • Healthcare

QTC Management, Inc. is a national provider of independent medical examinations, disability evaluations, occupational health services, diagnostic testing, telehealth, mobile clinic services, and case management solutions. It serves active duty and reserve military personnel, veterans, government employees, and civilians through government contracts and partnerships, delivering millions of exams annually and using a trained physician network and proprietary software to improve access, timeliness, and report quality—especially in rural and underserved areas. QTC focuses on supporting VA and workers' compensation processes, military readiness programs, and employer/insurer claims through coordinated clinical and case management services.

📋 Description

• Support VAO operations and providers by maintaining, utilizing, and maximizing electronic scheduling software for Independent Physician Affiliates (IPAs) • Communicate consistently and effectively with IPA providers and operations • Utilize reports and tools to communicate IPA provider schedules and escalate information and trends to VAO • Proactively communicate issues and concerns with IPA provider schedules to VAO leadership teams • Coordinate with the regional utilization manager on IPA utilization issues • Build and adjust provider schedules • Evaluate utilization of dedicated IPA providers • Prevent gaps and overbooking in providers’ electronic schedules • Capitalize time slots through communication with operations scheduling staff • Manage electronic confirmation systems, including eMessenger, Pega Communicator, and ACD, to minimize no-show rates • Utilize electronic tools and workflows such as ECW, UCM, and eProcess to manage resources • Prioritize operations and provider requests • Perform other duties as assigned

🎯 Requirements

• High School diploma, or equivalent (GED) • 1 to 3 years of experience in a high volume healthcare setting with daily utilization of electronic scheduling software • Experience utilizing EMR or case management software • Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation • Monday through Friday schedule with a flexible start time as early as 7am and a shift ending as late as 8pm EST

🏖️ Benefits

• Health and Wellness programs • Income Protection • Paid Leave • Retirement • Comprehensive leave • Holiday coverage • Medical coverage • Dental coverage • Life coverage • Accident coverage • Disability coverage • Retirement plan contributions • Other health and welfare benefits and payments • 3 weeks of training, including recording sessions, Saba modules, shadowing, and mentoring with PUC Leads • Flexible start time

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