Senior Consultant, Safety and Reliability

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $126k - $153k / year

⏰ Full Time

🟠 Senior

💼 Consultant

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Logo of Qualtrics

Qualtrics

5001 - 10000 employees

Founded 2002

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 $180M Series C on 2017-04

Enterprise • SaaS • B2B

Qualtrics is a leading provider of experience management software that helps organizations improve their customer, employee, and market research experiences. The company offers a wide range of solutions, including tools for customer experience, employee engagement, strategy and research, and experience management platforms powered by artificial intelligence. Qualtrics enables businesses to root out friction in digital interactions, optimize digital self-service, and gather in-depth insights from any customer or employee interaction. Their technology is designed to empower teams to make data-driven decisions that enhance customer satisfaction and improve business outcomes across various touchpoints.

📋 Description

• Support client engagements focused on expanding High Reliability Organization principles, improving safety culture metrics, and reducing clinical errors across care delivery settings • Construct analyses of payer metrics, authorization trends, denial rates, and behavioral assessments to identify root causes and formulate actionable recommendations • Execute engagement plans on time and within budget • Prepare client deliverables including data reviews, quality assessments, and executive presentations • Deliver training and coaching programs for patient-facing teams • Serve as a direct point of contact for project workstreams • Build credibility with client teams, coordinate resources, and manage project risks • Collaborate with clinical teams and management to turn complex analytics into process improvements • Share risks, recommendations, and progress updates with client management and project leads • Help shape safety methodologies, training toolkits, and client offerings

🎯 Requirements

• 10+ years of healthcare industry experience focused on safety and high reliability • Demonstrated experience participating in or driving performance improvement and safety initiatives within healthcare settings • Practical experience coaching, training, or facilitating patient-facing teams • Strong analytical skills with proficiency in Excel, MS Office, and data querying/analytical tools such as SQL, SAS, and Access • Bachelor's degree required • Ability to travel 50–75% (approximately 10 days/month on-site across the US and select international locations) • Prior consulting or safety and reliability implementation experience strongly preferred • Master's degree or clinical background in Nursing, Medicine, Pharmacy, Safety/Quality/Risk Management preferred

🏖️ Benefits

• Qualtrics pays 100% of the healthcare benefit premiums for employees and their dependents • Variable allowances for wellness, meals, transportation, and more • Medical, dental, vision, life and disability benefits • 401(k) with match • Paid time off • Wellness reimbursement • Mental health benefits • Experience bonus • Potential sign-on bonus • Potential restricted stock units • Personalized Career Action Planning • Career growth and analytical skill development opportunities

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