Vice President, Banking & Financial Services

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Quantum Metric

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2015

☁️ SaaS

🏢 Enterprise

💰 $200M Series B on 2021-01

SaaS • Analytics • Enterprise

Quantum Metric is a digital analytics platform designed to assist business, technology, and analytics teams in understanding and optimizing digital experiences. The platform offers a range of capabilities, including session replay, AI-powered session summarization, dashboards, journey analysis, and monitoring and alerts. Quantum Metric helps businesses surface and quantify friction points, visualize user interactions, and improve page performance. With features such as mobile app analytics, segment building, and performance monitoring, the platform provides comprehensive insights into customer behavior and technical issues. Quantum Metric caters to a variety of industries, including retail, financial services, travel and hospitality, telco, gaming, and healthcare, and is trusted by leading enterprises to improve customer satisfaction and drive revenue growth.

📋 Description

• Work with the sales, product, marketing, and solutions engineering teams to generate and implement the go-to-market strategy for the Banking & Financial Services industry • Actively partner with the sales organization to win key global accounts and secure Lighthouse customers among top-tier global banks • Develop and implement product positioning, messaging, and strategies to pursue aggressive growth goals across Retail Banking, Wealth Management, and related BFSI sub-verticals • Act as executive sponsor on high-priority, in-flight deals — refining narratives and overcoming late-stage procurement and security audit hurdles • Define and own the "Win-Against" competitive strategy to displace incumbents by demonstrating superior ROI in fraud detection, call deflection, and digital experience • Develop repeatable BFSI sales playbooks and enablement materials that increase sales velocity and are adopted broadly across the revenue organization • Work closely with Product to ensure QM's Agentic AI solutions meet the rigorous security, compliance, and regulatory standards of the financial services industry • Establish QM as a top-tier recognized solution in the BFSI space through analyst engagement (Gartner, Forrester), keynote participation, and industry roundtables • Develop thought leadership content including practitioner articles, joint publications, podcasts, and conference presentations • Leverage an executive network to facilitate introductions to C-Suite stakeholders including CIOs, CDOs, and heads of Risk and Digital

🎯 Requirements

• Extensive experience in the Banking & Financial Services industry, ideally with a background as a digital or technology leader at a major financial institution • Preferred: SaaS or B2B technology experience with a focus on creating, analyzing, and optimizing digital experiences for consumers • Deep familiarity with navigating bank procurement processes, security audits, and regulatory compliance requirements • Proven ability to translate complex digital signals into tangible Risk, Fraud, and Revenue outcomes that resonate with financial services executives • A strong knowledge of enterprise sales processes and demonstrated ability to influence deals without direct ownership • A clear point of view on how to win in the BFSI space, including an understanding of the roles and decision-making dynamics around digital experience investment • Demonstrated ability to persuasively communicate complex concepts at the highest levels of an organization • Track record of influencing cross-functional teams — Product, Marketing, and Sales — without direct reporting lines • Travel: Up to 25%

🏖️ Benefits

• Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company) • FSA, DCFSA, and HSA accounts • Employee Assistance Programs (EAP) • Telehealth options • Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident • Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program. • Discounts on Pet Insurance • 401k (with employer match) and Options / Equity • 13 company holidays • Unlimited Paid Time Off • Sick leave • Parental/Adoption Leave • Promotional opportunities • Rewards and recognition programs • Robust onboarding and training program • One-time stipend for work-at-home employees • Monthly business expense stipend • Flexible work environments • Employee Discount Program (Perks at Work) • Employee Referral Program • Lead Referral Program • MacBook and awesome swag delivered to your door • Encouraging and collaborative culture • RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)