
51 - 200 employees
Founded 2015
💼 Consulting
🛡️ Insurance
📦 Logistics
Consulting • Insurance • Logistics
Quavo Fraud & Disputes is a provider of dispute and fraud management solutions for financial institutions. Its SaaS platform (QFD®) and Dispute Resolution Experts (DRE™) combine automation, agentic AI, advanced analytics, and integrations to accelerate card dispute resolution, reduce losses, ensure regulatory compliance, and improve customer experience for banks, credit unions, fintechs, processors, and sponsor banks.
🔥 6 hours ago
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51 - 200 employees
Founded 2015
💼 Consulting
🛡️ Insurance
📦 Logistics
Consulting • Insurance • Logistics
Quavo Fraud & Disputes is a provider of dispute and fraud management solutions for financial institutions. Its SaaS platform (QFD®) and Dispute Resolution Experts (DRE™) combine automation, agentic AI, advanced analytics, and integrations to accelerate card dispute resolution, reduce losses, ensure regulatory compliance, and improve customer experience for banks, credit unions, fintechs, processors, and sponsor banks.
• Own product strategy and roadmap for a core product area in close collaboration with Product Leadership and peer Product Managers • Define problems, target users, key use cases, and intended business impact • Establish feature briefs, success criteria, and outcome measures • Build client and business cases for prioritization recommendations; articulate tradeoffs and sequencing using supporting data • Contribute clearly scoped, evidence-based opportunities to the broader product roadmap • Partner with engineering and data science teams to define and deliver data- and AI-driven capabilities • Collaborate with the Product Owner and engineering partners to refine requirements and support execution • Communicate product vision, strategy, and progress to internal teams and external stakeholders, including sales, account management, and clients • Partner with Product Marketing on go-to-market efforts and incorporate customer feedback through direct engagement • Leverage AI tools to accelerate research, analysis, and product development workflows • Monitor adoption, feedback, and performance to ensure solutions deliver value • Incorporate regulatory and compliance considerations into product decisions
• 7+ years in a Product Manager or similar role, with demonstrated experience shipping software products in collaboration with engineering teams • Experience or domain knowledge in fintech, or in a highly regulated, compliance-driven, or otherwise risk-sensitive industry • Experience owning product work end to end across strategy, prioritization, and delivery • Experience with data-driven products and partnering closely with technical teams, including data science and engineering • Strong analytical thinking and comfort using data to inform, defend, and revisit decisions • Proven ability to build credibility with senior stakeholders and drive alignment through evidence and clear reasoning • Excellent presentation and written/verbal communication skills, with the ability to tailor content and style to different audiences, including senior leadership and clients • Comfortable with autonomy and ambiguity; able to self-direct work and deliver results in a high-demand, fast-paced environment • Knowledge in the fraud and disputes space, including consumer financial products and chargeback/dispute resolution processes • Working knowledge of AI/ML concepts and experience contributing to AI-driven or data-intensive products • Experience using AI tools to improve productivity and accelerate product development workflows
Apply Now🔥 7 hours ago
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