Social Media and Community Management Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $70k - $90k / year

⏰ Full Time

🟢 Junior

💕 Social Media Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Quid

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💼 Consulting

📣 Marketing

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Quid is a technology-driven company offering an AI-powered platform, the Quid AI Suite, that transforms vast amounts of data from social, market, and customer sources into actionable insights. The company provides tools and solutions such as Quid Discover, Quid Monitor, Quid Predict, and Quid Compete, which are designed to enhance business decision-making by delivering real-time and predictive market insights. Quid's platform is used for market-based merchandising, consumer insights, brand health strategy, and increasing customer loyalty. The company focuses on integrating AI models, data analytics, and engineering to support businesses in identifying trends, optimizing operations, and building brand loyalty through actionable intelligence and outcome engineering.

📋 Description

• Manage Quid’s day-to-day presence across LinkedIn, X, Instagram, Facebook, Reddit, and other relevant channels • Create, schedule, publish, and optimize social content with the marketing team • Monitor comments, mentions, and messages and respond in a timely, authentic way • Build relationships with customers, prospects, partners, creators, analysts, journalists, and industry voices • Use Quid to identify trending news, emerging conversations, and cultural moments • Conduct Quid analyses and turn findings into timely social posts, visual insights, and rapid-response content • Identify and engage people, brands, reporters, and organizations connected to relevant stories • Monitor HARO and other reporter request services for opportunities • Support data-backed journalist responses by gathering insights and coordinating with internal experts • Assist employee advocacy and executive social programs • Maintain a social content calendar while responding to breaking news and emerging topics • Track engagement, audience growth, sentiment, content performance, and community health • Use performance data to test content formats and recommend improvements • Flag customer service or reputation concerns and coordinate internal responses

🎯 Requirements

• Bachelor’s degree in Marketing or related field • 1–3 years of experience in social media, community management, content marketing, communications, public relations, or a related field • Hands-on experience creating and publishing content for social media • Strong writing and editing skills • Understanding of communication styles and content formats across social channels and online communities • Curiosity about news, business, technology, culture, consumer behavior, and emerging trends • Interest in using data and research to tell timely, relevant stories • Good editorial judgment and ability to work quickly while maintaining accuracy • Strong communication, organization, and relationship-building skills • Ability to balance planned projects with timely opportunities • Willingness to learn new tools, experiment with content formats, and contribute new ideas • Comfort collaborating across marketing, public relations, customer success, and other teams • Valid U.S. work authorization required • Preferred: experience with social listening, media intelligence, consumer research, or analytics tools • Preferred: experience supporting public relations or responding to reporter requests • Preferred: familiarity with Quid or another consumer and market intelligence solution • Preferred: basic experience creating social graphics, short-form videos, or data visualizations • Preferred: experience engaging communities on Reddit, LinkedIn, or other discussion-driven channels • Preferred: familiarity with employee advocacy or executive thought leadership programs

🏖️ Benefits

• 20 Days PTO • 13 Holidays • Company provided equipment • 401K with company match • FSA/HSA options • Paid Parental Leave & Reintegration Program • Employee Wellness Program for personal, financial, emotional, & legal support • Medical, Dental, Vision Coverage • 4 Week (1 Month) Sabbatical after five years • 10% bonus

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