Senior Dynamics 365 Consultant – Field Service

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Quisitive

501 - 1000 employees

🏥 Healthcare

🏭 Manufacturing

📦 Logistics

Healthcare • Manufacturing • Logistics

Quisitive is a leading Microsoft Cloud Partner that focuses on providing integration and consulting services to help businesses innovate and thrive using Microsoft cloud technologies. The company specializes in application development, data and analytics, artificial intelligence, business applications, security, digital workplace solutions, and infrastructure management. Quisitive assists organizations in various sectors, including manufacturing, healthcare, education, energy, and public sector, helping them efficiently navigate and implement cloud-based solutions. With tailored products like MazikCare for healthcare and ShopFloor for manufacturing, Quisitive enhances operational efficiency and drives digital transformation across its clients’ businesses.

📋 Description

• Lead functional workstreams within Dynamics 365 Field Service implementations • Participate in discovery, solution design, configuration, testing, deployment, and post-go-live support • Translate business requirements into scalable and maintainable solutions • Execute project tasks while ensuring quality and alignment with customer objectives • Configure Dynamics 365 Field Service, including work orders, incident types, service agreements, scheduling, resource management, and mobile experiences • Support asset management, preventive maintenance, inspections, and field operations processes • Collaborate with solution architects and developers on integrations, extensions, and customizations • Troubleshoot and resolve functional and technical issues throughout the project lifecycle • Work directly with business stakeholders, operations teams, and IT organizations • Facilitate requirements gathering sessions, solution reviews, and user acceptance testing activities • Provide recommendations based on Field Service best practices and platform capabilities • Support customer adoption and knowledge transfer activities • Share knowledge and best practices with team members • Participate in solution reviews and collaborative problem solving • Support continuous improvement initiatives within the Dynamics delivery practice

🎯 Requirements

• 5–7 years of Dynamics CRM / Dynamics 365 experience with strong specialization in Field Service • Experience delivering Dynamics 365 projects in a customer-facing consulting environment • Strong understanding of field service business processes and operational workflows • Experience working across multiple phases of implementation projects • Experience configuring and supporting Dynamics 365 Field Service solutions • Hands-on experience with Power Apps and Power Automate • Ability to analyze business requirements and translate them into practical solutions • Understanding of Dynamics 365 integrations, security, and platform capabilities • Strong communication and relationship-building skills • Ability to work effectively with both business and technical stakeholders • Team-oriented mindset with a commitment to quality delivery • Self-motivated and comfortable managing multiple priorities

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