ServiceNow Architect – IT Operations Management

Job not on LinkedIn

🕒 6 days ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Quoris

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Quoris is a healthcare IT services and staffing firm that helps hospitals and health systems deploy, optimize, and modernize electronic health records (EHR) and related technology. Founded in 1999, the company provides workforce solutions (staffing, on-demand resourcing, managed services), EHR implementations and optimizations, data strategy, and technology/innovation advisory to healthcare organizations worldwide.

📋 Description

• Serve as the technical expert for ServiceNow ITOM capabilities including Discovery, Service Mapping, Event Management, Certificate Management, and CMDB integration. • Configure, tune, and troubleshoot ServiceNow Discovery including MID Server configuration, credential management, patterns, probes and sensors, and discovery error resolution. • Maintain CMDB integrity through identification and reconciliation rules, data normalization, relationship mapping, and alignment with CMDB governance and ITIL best practices. • Discover and manage cloud resources across AWS, Azure, or GCP including cloud-native services, dynamic infrastructure, and integration of cloud assets into the ServiceNow CMDB. • Design and implement automation using ServiceNow workflows, Flow Designer, APIs, and integrations with monitoring and infrastructure tools. • Develop strategic and tactical project plans, feasibility analyses, and recommendations for management and business units. • Perform systems performance analysis and root cause analysis of production incidents, including participation in 24/7 coverage as needed. • Function as a vendor liaison, evaluating and selecting appropriate products to meet business and strategic goals. • Provide capacity planning, performance tuning recommendations, and guidance on consolidation of existing hardware and software applications. • Educate team members on technology trends and investigate emerging technologies aligned with organizational strategy. • Translate complex technical solutions into non-technical requirements documents for business stakeholders.

🎯 Requirements

• 5+ years of experience in at least two IT disciplines within a client/server or service-oriented architecture environment • Deep experience implementing and administering ServiceNow ITOM capabilities including Discovery and CMDB integration • Strong understanding of enterprise infrastructure components including servers, networks, cloud platforms, containers, and applications • Strong understanding of network architecture, SOA, object-oriented analysis and design, and application development methodologies • Proven ability to manage competing priorities with minimal supervision • Exceptional interpersonal skills including teamwork, facilitation, and negotiation • Must be eligible to work in the U.S. without sponsorship.

🏖️ Benefits

• Health • Dental • Vision • 401k • great culture/working environment