Learning & Development Instructional Design Partner

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🏖️ New Jersey, Pennsylvania – Remote

🏖️ New Jersey – Remote 🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

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Qurate Retail Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1986

🛒 Retail

📱 Media

🛍️ eCommerce

Retail • Media • eCommerce

Qurate Retail Group is a collection of six prominent retail brands including QVC, HSN, Ballard Designs, Frontgate, Garnet Hill, and Grandin Road. The company focuses on providing a unique shopping experience by merging retail with entertainment, curating products and experiences for a wide audience. Operational across various countries such as the U. S. , UK, Germany, Japan, Italy, Poland, and China, Qurate aims to deliver fun and engaging shopping experiences. With a commitment to diversity, equity, and inclusion, Qurate Retail Group prides itself on fostering a culture of growth, innovation, and community impact. Their business model leverages digital and television platforms to attract highly discerning shoppers while also emphasizing corporate responsibility and sustainable retail practices.

📋 Description

• Develop learning content and materials to meet learning objectives • Oversee end-to-end design projects, including eLearning and Instructor-led content • Consult with SMEs to conduct needs analysis and develop learning solutions • Create and maintain learning materials, such as eLearning courses, Facilitator Guides, SOPs, and more • Evaluate content and Learner experiences to spearhead improvements • Facilitate meetings and Trainings • Observe customer interactions and Training with regularity • Participate in the development of Learning Assessments designed to evaluate understand, knowledge retention, and practical application • Stay connected to the state of the business and new strategies to proactively evaluate next steps for the Learning & Development function • Collects and monitor data related to Learning Programs

🎯 Requirements

• 3+ years' experience developing and/or facilitating for adult learning programs • Understanding of Instructional Design principles and Adult Learning Theory • Manage end-to-end design projects leveraging the ADDIE model • Passion for developing interactive earning programs using a variety of methods and media • Experience working in Contact Centers, Customer Service, and/or high-volume Operations • Proficiency with the Articulate Suite and LMS administration

🏖️ Benefits

• competitive compensation • paid time off • employee assistance program • parental leave • paid volunteer hours • amazing company discounts • health care benefits starting on day 1 • 401(k) • tuition reimbursement benefits