Senior Client Success Partner

🕒 June 25

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Qventus, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $85M Series D - Qventus on 2025-01

SaaS • Artificial Intelligence • B2B

Qventus, Inc. is a healthcare-focused AI and automation company that provides a SaaS platform to hospitals and health systems to optimize clinical operations and patient flow. Its platform combines artificial intelligence, machine learning, and behavioral science to automate administrative workflows across perioperative care, pre-admission testing, and inpatient capacity management—reducing surgery cancellations, shortening length of stay, and improving staff productivity. Qventus integrates with EHRs to deliver AI operational assistants that take action on routine tasks so clinical staff can focus on patient care.

📋 Description

• Develop and maintain relationships across our client base, ranging from executive clinical and operational leadership to the front line end users of our solutions. • Be the critical link between Qventus and the client, ensuring effective communication and coordination between external stakeholders and internal Product and Delivery teams. • Serve as the overall engagement manager from customer kickoff through go-live and ongoing success, creating and maintaining a complex and cross-functional project plan. • Wear multiple hats, combining aspects of complex engagement management, account management, product management, and analytics. • Develop deep knowledge of the Qventus suite of products to successfully deploy them and think creatively about new use cases for the product.

🎯 Requirements

• Must have 5+ years of professional experience working at a leading healthcare consulting firm or in a professional services role at a workflow-oriented SaaS company • Project management experience for complex implementations in the provider-side healthcare setting • Knowledge of provider-side hospital operations • A track record of applying strong quantitative and analytical skills in prior roles • Ability to travel up to 25-35% nationwide

🏖️ Benefits

• Open Paid Time Off • Paid parental leave • Professional development • Wellness and technology stipends • Generous employee referral bonus • Employee stock option awards