Live Chat Agent

🔥 0 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $37.4k - $47.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Qureos

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

👥 HR Tech

☁️ SaaS

🤖 Artificial Intelligence

HR Tech • SaaS • Artificial Intelligence

Qureos is an AI-driven recruitment platform and hiring SaaS that accelerates time-to-hire for employers across the Middle East and South Asia. It provides instant talent sourcing (claiming candidate search in 5 seconds), an applicant tracking system (or integrations with existing ATS), talent insights and screening tools, and an AI hiring assistant called Iris that automates sourcing and vetting. Qureos serves enterprise and high-volume hiring use cases across industries (aviation, manufacturing, finance, retail, tech, healthcare, construction, hospitality, oil & gas, logistics, education and more) and offers employer-facing hiring resources and productivity tools (job description and interview generators, calculators, templates). The company recently raised $5M to scale its recruiting product and regional operations.

📋 Description

• Communicate with customers via live chat to assist with inquiries, troubleshoot problems, and ensure a positive experience. • Manage multiple chat conversations simultaneously while maintaining accuracy and efficiency. • Accurately document chat interactions, including key details and any necessary follow-up actions. • Collaborate remotely with team members to share insights and support continuous improvement. • Uphold a professional and courteous tone in all customer communications. • Adhere to internal protocols and service standards to ensure quality and consistency.

🎯 Requirements

• High school diploma or equivalent required. • No previous customer service experience necessary—ideal for individuals eager to grow in the field. • Strong written communication skills with excellent grammar and spelling. • Proficient in Microsoft Office and general computer navigation. • Ability to multitask effectively in a fast-paced, chat-based environment. • Strong attention to detail and problem-solving skills.

🏖️ Benefits

• Remote Work – Enjoy the flexibility and convenience of working from home. • Competitive Annually Pay – Earn $37,355-47,339 per hour for your contributions to our customer experience team. • Training & Development – Receive paid training and ongoing support to help you succeed. • Flexible Schedule – Part-time hours that allow you to balance work with personal commitments.