Business Operations Project Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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Quva

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

💊 Pharmaceuticals

🤖 Artificial Intelligence

☁️ SaaS

Pharmaceuticals • Artificial Intelligence • SaaS

Quva is a combined pharmaceutical manufacturer and health-system pharmacy analytics company that produces high-quality, sterile ready-to-administer (RTA) injectable compounded medications and delivers AI-powered data and analytics solutions for hospitals and health systems. Quva Pharma operates 503B sterile outsourcing and forward distribution capabilities to supply thousands of U. S. hospitals, while Quva BrightStream (formerly LogicStream Health) provides a SaaS platform that ingests disparate clinical and operational data to deliver predictive insights and tools such as shortage navigation, diversion surveillance, supply optimization, revenue capture, contract compliance, and clinical process optimization. The company emphasizes quality, regulatory-compliant manufacturing, distribution reliability, and data-driven solutions to improve pharmacy operations, reduce shortages and errors, and drive better patient and financial outcomes.

📋 Description

• Own end-to-end customer onboarding and implementation, from sales handoff through Customer Success transition • Capture customer goals, KPIs, and expectations and translate them into structured project plans • Build and manage onboarding plans with clear milestones, owners, timelines, and success criteria • Drive consistent, scalable onboarding execution while adapting to customer-specific needs • Ensure on-time, high-quality delivery through strong cross-functional accountability • Serve as program manager across multiple initiatives, with implementations as the core priority • Build and maintain detailed project plans and Gannt charts, including timelines, dependencies, and risks • Coordinate across Sales, Product, Engineering, SMEs, Support, and Customer Success • Run status updates, stakeholder communications, and execution reviews • Ensure clarity on ownership, progress, and blockers • Proactively identify and resolve risks, gaps, and misalignment • Oversee technical implementations without hands-on execution through technical project plan with timeline • Coordinate system setup, integrations, and technical readiness by bringing cross functional teams together through a defined plan • Act as the central point of coordination and escalation across technical teams • Ensure delivery aligns to scope, timelines, and success metrics • Coordinate scheduling, milestones, and completion criteria • Ensure full participation across customer stakeholders • Manage delivery through internal trainers and SMEs (no direct training) • Track training completion, readiness, and adoption • Ensure customers are prepared for go-live and early success

🎯 Requirements

• Bachelor’s degree in Information Systems, Computer Science, Education or related field • 5+ years of experience in technical project management or software implementations • Strong expertise in project planning and management tools (Gantt charts, timelines, dependencies) • Background working in early-stage or high-growth environments • Experience establishing PMO, onboarding, or operational frameworks from scratch • Proven experience managing customer onboarding, implementations, or SaaS delivery programs • Experience overseeing technical implementations (as a project/program manager, not hands-on) • Experience in healthcare technology, SaaS, or data-driven platforms • 18+ years of age • Able to successfully complete a drug and background check • Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas

🏖️ Benefits

• Comprehensive health and wellness benefits including medical, dental and vision • 401k retirement program with company match • 22 paid days off plus 8 paid holidays per year