Business Operations Specialist

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Logo of Zignal Labs

Zignal Labs

51 - 200 employees

Founded 2011

🤖 Artificial Intelligence

☁️ SaaS

🏛️ Government

💰 $15M Debt Financing - Zignal Labs on 2019-01

Artificial Intelligence • SaaS • Government

Zignal Labs is a technology company that provides an agentic intelligence platform for national security and defense users. Its platform delivers persistent, analyst-directed workflows that collect and enrich multimodal signals at scale, produce structured intelligence outputs and alerts via APIs, and enable earlier warning and sustained decision advantage for protecting people, facilities, and missions across political, military, economic, social, information, infrastructure and physical environments.

📋 Description

• Own the systems our revenue runs on including Salesforce, quotes, sales orders, and reporting • Generate accurate quotes and sales orders in collaboration with Sales leads • Ensure accuracy of pipeline and forecast data in Salesforce • Administer Salesforce and support users, manage fields and reports • Produce unified reporting incorporating various data inputs • Build and improve AI-assisted workflows to replace manual processes

🎯 Requirements

• 3+ years in Sales Operations, Revenue Operations, or CRM administration at a commercial SaaS company • 2+ years hands-on administering a modern CRM (Salesforce or comparable) • Demonstrated AI fluency in embedding LLMs or automation tools into workflows • Strong written communication skills • Understanding of order-to-cash processes • Adaptable to a dynamic environment

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Professional development opportunities

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