Network Support Administrator

🔥 0 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛜 Network Engineer / Network Administrator

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R+L Carriers

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1965

🚗 Transport

🤝 B2B

Transport • B2B

R+L Carriers is a freight shipping and logistics company with more than 60 years of experience, specializing in less-than-truckload (LTL) and a wide range of domestic and international transportation services. They offer LTL, full truckload, expedited/guaranteed services, air and ocean freight, customs brokerage, warehousing, supply chain and value-added services (e. g. , white glove, temperature-controlled, hazmat handling), plus digital tools such as MyRLC, APIs, and EDI for shipment management and tracking.

📋 Description

• Monitor, support, and troubleshoot enterprise routing, switching, wireless, SD-WAN, firewall, and telecommunications infrastructure. • Configure and support Cisco Catalyst, Cisco DNA Center, Meraki, Silver Peak (EdgeConnect), Cradlepoint, Palo Alto, and Prisma networking and security platforms. • Respond to and resolve network incidents including node outages, interface failures, BGP routing issues, WAN connectivity problems, packet loss, latency concerns, and security-related network events. • Support BGP, OSPF, VLANs, STP, EtherChannel, ACLs, QoS, DHCP, DNS, VPN, and network segmentation technologies. • Utilize SolarWinds and network analysis tools to monitor performance, identify issues, and maintain operational stability. • Manage ISP circuits, MPLS, broadband, LTE, SD-WAN, and carrier services. • Perform network hardware installations, firmware upgrades, lifecycle replacements, and configuration changes. • Maintain network documentation, diagrams, standards, and operational procedures. • Provide tier-2 and tier-3 support for escalated network incidents and service requests.

🎯 Requirements

• 3+ years of experience supporting enterprise network environments. • Experience supporting Cisco Catalyst switching, Cisco DNA Center, Meraki, Palo Alto, Prisma, routing, wireless, and SD-WAN technologies. • Strong understanding of TCP/IP, routing, switching, subnetting, DNS, DHCP, VPNs, firewalls, and WAN connectivity. • Experience troubleshooting BGP, OSPF, VLANs, STP, carrier circuits, and network security technologies. • Experience with SolarWinds and network monitoring platforms. • Strong troubleshooting, communication, and documentation skills. • Bachelor's degree in Information Technology, Computer Science, or equivalent experience. • Cisco CCNA, CCNP, Palo Alto PCNSA/PCNSE, or equivalent certifications. • Experience supporting large multi-site enterprise networks. • Experience with network security technologies, firewalls, NAC, Prisma, and segmentation.