Associate Training & Communication Specialist

🔥 49 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🗣️ Communications

🚫👨‍🎓 No degree required

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Rackner

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎖️ Defense

🤖 Artificial Intelligence

Consulting • Defense • Artificial Intelligence

Rackner is a technology company specializing in applying emerging technologies to mission-critical problems in both the public and private sectors. As a Kubernetes Certified Service Provider, Rackner's experienced engineers manage large clusters in production environments for major organizations. The company focuses on cloud-native solutions, DevSecOps, AI, and platform development to modernize business-critical applications. Rackner is also involved in developing innovative systems using Edge, IoT/Mobile, and VR technologies. The company has been recognized on the Inc 5000 List of Fastest Growing Companies and has secured significant contracts with the Department of Defense and the Department of Homeland Security.

📋 Description

• Design and develop training content supporting data literacy, AI literacy, analytics, governance, and modernization initiatives • Develop competency-based learning experiences aligned with learning objectives and audience needs • Create interactive e-learning modules, written materials, voice-over presentations, instructional videos, instructor-led materials, exercises, and knowledge checks • Develop multimedia and interactive content that makes technical concepts accessible to diverse professional audiences • Create assessments to measure learner understanding and competency • Develop facilitator guides, instructor materials, user guides, job aids, quick-reference guides, FAQs, and performance-support materials • Produce stakeholder engagement materials and communications products supporting data and technology initiatives • Translate technical and program information into clear content for non-technical audiences • Support communications planning and stakeholder outreach • Support learning management system administration, course organization, publishing, and maintenance • Publish and maintain training and communications content in Government SharePoint environments • Manage training-material libraries, source files, templates, version control, updates, retirement, and replacement of learning products • Pilot training modules, collect and analyze feedback, and revise training products • Support training delivery, demonstrations, workshops, and stakeholder engagement activities • Coordinate with subject matter experts, technical teams, analysts, data engineers, AI/ML specialists, and Government stakeholders • Support requirements gathering to identify training needs, audiences, objectives, and delivery approaches • Ensure products meet accessibility, usability, and organizational standards • Maintain editable source files and documentation • Support independent maintenance, modification, reuse, knowledge transfer, and transition of products to Government personnel

🎯 Requirements

• Experience developing training, instructional content, or e-learning products for adult professional audiences • Experience with e-learning authoring tools such as Articulate Storyline, Articulate Rise, or equivalent platforms • Demonstrated understanding of adult learning principles and andragogical instructional design • Experience developing competency-based learning or skills-focused training • Experience creating instructional materials across written, visual, interactive, and multimedia formats • Experience developing user guides, job aids, quick-reference materials, or similar performance-support products • Strong writing, editing, and verbal communication skills • Ability to translate technical or complex concepts into clear content for non-technical audiences • Experience collaborating with subject matter experts to develop and validate instructional content • Strong organizational skills and attention to detail • Ability to manage multiple training and communications products concurrently • Experience incorporating stakeholder and learner feedback into revised materials • Active Secret clearance • Preferred: Experience with Articulate Storyline and Articulate Rise • Preferred: Experience publishing and maintaining content within Microsoft SharePoint • Preferred: Experience with learning management systems and digital training platforms • Preferred: Familiarity with competency-based learning frameworks • Preferred: Experience developing data literacy or AI literacy training • Preferred: Experience developing training for analytics, data governance, business intelligence, AI, or technology modernization initiatives • Preferred: Experience producing short-form instructional videos or narrated training content • Preferred: Experience designing assessments, knowledge checks, or competency evaluations • Preferred: Familiarity with Power BI, Microsoft Fabric, Microsoft Power Platform, or AI-enabled Microsoft technologies • Preferred: Experience developing facilitator guides for instructor-led training • Preferred: Experience supporting communications, stakeholder engagement, or technology adoption initiatives • Preferred: Familiarity with Section 508 accessibility requirements and accessible instructional design • Preferred: Experience working within Department of Defense, federal, or education environments

🏖️ Benefits

• Company-supported certifications aligned to current and future program work, including cloud, Kubernetes, DevSecOps, security, AI/ML, project management, and related technical areas • Clear advancement tracks and future leadership opportunities • 401(k) with 100% match up to 6% • Comprehensive medical, dental, vision, life, and disability coverage • Generous PTO and paid holidays • Home-office equipment plan and remote work support • Fitness and wellness reimbursement • Weekly pay schedule • Modern perks, including team events