Change & Release Coordinator – Federal Health IT

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⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

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Rackner

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🎖️ Defense

🤖 Artificial Intelligence

Consulting • Defense • Artificial Intelligence

Rackner is a technology company specializing in applying emerging technologies to mission-critical problems in both the public and private sectors. As a Kubernetes Certified Service Provider, Rackner's experienced engineers manage large clusters in production environments for major organizations. The company focuses on cloud-native solutions, DevSecOps, AI, and platform development to modernize business-critical applications. Rackner is also involved in developing innovative systems using Edge, IoT/Mobile, and VR technologies. The company has been recognized on the Inc 5000 List of Fastest Growing Companies and has secured significant contracts with the Department of Defense and the Department of Homeland Security.

📋 Description

• Track scheduled technology changes and release activities, maintaining visibility into implementation timelines, dependencies, potential scheduling conflicts, and impacts on affected users. • Assess the operational and user-facing impact of planned changes, identifying affected stakeholders and coordinating appropriate preparation activities. • Coordinate and document stakeholder readiness checks before planned releases, communicating outstanding preparation needs and unresolved dependencies to appropriate teams. • Work with training and communications teams to align learning resources, supporting knowledge materials, and user-facing information with planned release schedules. • Coordinate release-related communications and collaborate with clinical informatics teams to support required clinical validation activities ahead of relevant changes. • Maintain accurate change and release coordination records, documenting readiness activities, status updates, and outstanding follow-up items. • Provide relevant change and release coordination information to post-release incident reviews, supporting operational visibility and continuous improvement of release readiness.

🎯 Requirements

• Minimum of 3 years of professional experience in organizational change or release coordination within an ITIL-based environment. • ITIL 4 Foundation certification. • Eligibility for a Tier 3 investigation in accordance with applicable federal personnel-vetting requirements. • Prosci experience or certification preferred. • Experience using the ServiceNow Change Management module preferred. • Experience supporting electronic health record (EHR) releases preferred.

🏖️ Benefits

• Professional development and company-supported certification opportunities. • 401(k) retirement plan with a 100% company match on contributions up to 6%. • Medical, dental, vision, life, and disability insurance. • Paid time off and company holidays. • Home-office equipment and remote-work support. • Fitness and wellness reimbursement. • Weekly pay and company team events.

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