Patient Navigation Program Advisor

Job not on LinkedIn

🔥 14 hours ago

🇺🇸 United States – Remote

💵 $40 - $50 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Rad AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏥 Healthcare

🏭 Manufacturing

🔧 Hardware

💰 $25M Series A on 2021-11

Healthcare • Manufacturing • Hardware

Rad AI is a company that specializes in custom manufacturing and processing solutions, particularly in the fabrication of components such as casters and material handling devices. They offer a range of products including adjustable casters and OEM parts designed for various industrial applications. Based in Somerset, Michigan, Rad AI is committed to high-quality engineering and manufacturing services.

📋 Description

• Partner with implementation and customer success to design customer follow-up programs around staffing, referral patterns, and EHRs • Advise on worklist setup, letter templates, outreach cadences, and resolution reasons • Support navigator training and user acceptance testing before each go-live • Serve as a clinical resource for customer navigation teams during their first months live • Bring the navigator perspective to product requirements, design reviews, and prioritization • Review follow-up recommendations and categorization with the clinical team • Determine which follow-up steps require clinical judgment versus software or administrative handling • Codify successful follow-up practices into training materials, playbooks, and benchmarks

🎯 Requirements

• 2+ years in radiology follow-up, navigation, or care coordination, as a nurse navigator, radiology technologist, coordinator, or in a comparable role • Experience designing a follow-up program and leading the staff who run it • Hands-on experience working a follow-up worklist and tracking patients through to a completed follow-up, including unreachable patients, wrong referring providers, and orders that never get placed • Comfort working across EHRs (Epic, Cerner, Meditech or similar) • Understanding of how orders, results, and patient communication move through a health system • Willingness to give direct, specific product feedback and advocate for the user's experience • Self-direction and comfort with ambiguity • Availability during US business hours for customer-facing sessions • Clinical license such as RN or RT(R), active or previously held (nice to have) • Experience in a radiology department or imaging center (nice to have) • Familiarity with Fleischner, TI-RADS, LI-RADS, and Lung-RADS guidelines (nice to have) • Experience managing or training other navigators (nice to have) • Familiarity with Lung Cancer Screening program requirements and ACR NRDR registry reporting (nice to have) • Experience working for a health IT vendor or as the customer-side lead on a vendor implementation (nice to have) • Authorization to work lawfully in the US is required on the application form

🏖️ Benefits

• Comprehensive Medical, Dental, Vision & Life insurance • HSA (with employer match), FSA, & DCFSA • 401(k) • 11 Paid Company Holidays • Flexible PTO policy • Annual company-wide offsite • Periodic team offsites • Annual equipment stipend