Senior Implementation Project Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $125k - $160k / year

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 7%

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Rad AI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

🏥 Healthcare

🏭 Manufacturing

🔧 Hardware

💰 $25M Series A on 2021-11

Healthcare • Manufacturing • Hardware

Rad AI is a company that specializes in custom manufacturing and processing solutions, particularly in the fabrication of components such as casters and material handling devices. They offer a range of products including adjustable casters and OEM parts designed for various industrial applications. Based in Somerset, Michigan, Rad AI is committed to high-quality engineering and manufacturing services.

📋 Description

• Plan, monitor, and manage multiple complex customer-facing projects • Lead end-to-end delivery of Rad AI products to radiology practices and health systems from kickoff through go-live and transition to support • Own implementation readiness and go-live planning, including testing, training, customer preparedness, cutover activities, and post-launch transition • Identify readiness gaps and develop recovery plans when milestones or commitments are at risk • Maintain project plans, milestones, forecasts, risks, decisions, and action items in project management systems • Coordinate Product, Engineering, and Integration resources to meet project objectives and deadlines • Serve as the primary client-facing contact throughout implementations • Manage timelines, dependencies, and communications with executive, clinical, and IT stakeholders • Track and manage feature requests, including documentation and prioritization • Manage project risks, dependencies, delays, and mitigation plans; escalate material issues • Investigate challenges, assess root causes and business impact, evaluate options, and recommend solutions • Conduct weekly status meetings with internal and external stakeholders • Collaborate with product, engineering, and customer success teams on goal setting, data integration, testing, and product feedback • Provide leadership updates through dashboards and reports • Build transparent, respectful, solutions-focused partnerships with customers and internal teams • Improve implementation processes, documentation, and customer outcomes; contribute lessons learned • Help build a world-class implementation organization focused on attentive, responsive, and knowledgeable service

🎯 Requirements

• Bachelor’s degree or above • At least 2 plus years of relevant project management, implementation management, technical project management, or similar client-facing experience, preferably within a healthcare/healthcare IT environment • Strong project planning and execution skills, including timeline, scope, and risk management • Prior experience or familiarity with radiology workflows and/or radiology-specific healthcare IT • Prior professional consulting or healthcare software implementation experience • Prior experience or familiarity with HL7, FHIR, and EHRs • Excellent people/relationship management and communication skills, with the ability to navigate challenging conversations, influence without authority, and hold stakeholders accountable respectfully • Practical working knowledge of SaaS solutions, implementations, and technical concepts • Eagerness to continuously learn, adapt, improve, and help others do so in a fast-paced, ever-changing environment • Ability to build and maintain relationships with all functions and areas of the company and work collaboratively towards common goals • Proficiency with project management tools • Candidates must be located in the United States • Authorization to work lawfully in the US

🏖️ Benefits

• Comprehensive Medical, Dental, Vision & Life insurance • HSA (with employer match), FSA, & DCFSA • 401(k) • 11 Paid Company Holidays • Flexible PTO policy • Annual company-wide offsite • Periodic team offsites • Annual equipment stipend • Relocation assistance is available, if needed

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