Enterprise Account Manager

🕒 September 23

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 10%

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RainFocus

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

☁️ SaaS

📣 Marketing

💰 Series C on 2021-09

SaaS • Marketing • Event Management

RainFocus is a comprehensive event marketing and management platform designed to elevate in-person, hybrid, and virtual event experiences. Utilizing personalized engagement and data-driven insights, RainFocus helps clients maximize brand identity and attendee interaction. Its integrated platform supports seamless registrations, content management, and attendee engagement across all events. With a strong emphasis on security and compliance, RainFocus is a trusted partner for organizations looking to optimize their event strategies and drive growth. The company also offers a range of on-site solutions and a mobile app to enhance event experiences and streamline operations.

📋 Description

• Responsible for the sales target for Upsell Sales and Renewals depending on assigned account target list • Identify customer needs, educate customers on potential solutions, demonstrate solutions in a live environment, and negotiate with key stakeholders to produce recurring revenue contracts • Transition responsibility of existing accounts alongside Sales • Renew existing contracts while identifying opportunities to expand RainFocus solutions into existing events • Manage and nurture account relationships to create long-term strategic partnerships • Manage complex enterprise deal cycles • Provide account management to existing accounts, including structured quarterly business reviews with clients • Become an expert in RainFocus solutions for conferences and events and adapt recommendations to varying client needs • Work cross-functionally to drive revenue and increase customer satisfaction • Develop creative ways to increase customer value • Communicate business trends to the RainFocus product team • Ensure excellent customer service across RainFocus

🎯 Requirements

• 7+ years of experience in enterprise account management renewing deals in excess of $250K in Contracted Annual Recurring Revenue (CARR) • Proven track record of exceeding quota on a multi-year basis • Proven track record of stability at one, or a few companies, over a career • Experience performing software demonstrations in a complex, multi-stakeholder sale • Experience creating and responding to RFP’s • Experience creating MSA’s and SOW’s, as well as facilitating the legal review • BA/BS required • Comfortable working in a fast-paced, challenging, and dynamic environment • Intelligence • Resiliency • Self-motivated • Strong Communicator

🏖️ Benefits

• Competitive salaries • Competitive benefits • 401k • Generous PTO • Team building activities

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