Business Operations Manager

🕒 June 25

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Raise Away

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

✈️ Travel

🍽️ Food & Beverage

💼 Consulting

Travel • Food & Beverage • Consulting

Raise Away is a fundraising platform that provides curated experiences and luxury getaways tailored to boost auctions and donation campaigns. The company partners with nonprofits and organizations to offer reservation-based experiences, donation giveaways, and turnkey fundraising solutions that increase donor engagement and auction proceeds.

📋 Description

• Audit every SOP across every department • Question the old processes and figure out which ones are just outdated habits nobody's challenged • Rebuild the broken ones using AI, the right tech tools, and Hubspot • Run an annual review of legacy SOPs to keep everything running clean • Own the full SOP book. You are the keeper of how Raise Away gets things done • Handle the rollout whenever an SOP is new or updated • Oversee Hubspot and tighten up the workflows inside each department • Find the friction and hunt down the bottlenecks in daily operations • Work across every team to make sure the handoffs between departments actually work • Manage the Raise Away Black Box, our internal home for all procedures and operations • Run root cause analysis to find what's broken and fix it alongside each team • Keep the operating cadence going: weekly, monthly, and quarterly business reviews with department heads and the CEO • Get hands-on with projects across every department • Keep teams on track to deliver on time and on budget • Build out all company and department projects in Asana

🎯 Requirements

• 6+ years of senior operational management • 3+ years of project management • A "scale-up" background. You've helped something grow, not just kept it steady • Asana expert 💯 • Strong project management chops • Can architect and maintain Hubspot, not just click around in it

🏖️ Benefits

• A role at a Kick-Ass company • Unlimited vacation, Bali here you come! • Flexible work environment, 100% remote • Paycheck…the obvious one • $110,000-$125,000 starting salary (final number dependent on experience) • Travel to some amazing destinations around the world - we just got back from a company African Safari trip! • Benefits, yay! (Health & Dental & 401K & Life Insurance) • Passport Program. Get a Raise Away trip 1x a year on us, plus airfare! • Level Up. An internal fund to help you grow personally and professionally