Business Operations Specialist – DOT FTA, PRISM

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🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Business Operations

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Grey Consulting

WebsiteLinkedInAll Job Openings

11 - 50 employees

Consulting

Grey Consulting is a company specializing in organizational transformation, focusing on a unique 'wholebrain' approach that combines diverse thinking styles to solve complex problems rapidly. They emphasize transformation through people and culture, advocating for incremental changes to assist clients in adapting to shifting demands. Grey Consulting helps clients align their purpose, proposition, and products with evolving requirements, fostering a culture that supports sustainable organizational change. As part of the AKQA Group, they are committed to pioneering innovative solutions that drive businesses forward.

📋 Description

• provide contract writing system support services that result in the following outcomes: timely and accurate system administration of FTA’s PRISM contract writing system, including user access setup, routing configuration, license management, and system updates in coordination with the ESC Help Desk. • effective Tier 1 user support for PRISM-related issues, ensuring that FTA staff and acquisition personnel receive timely resolution and assistance before issues are escalated to ESC via the CSP. • high-quality training and onboarding for new PRISM users and stakeholders, including delivery of new-hire, refresher, and targeted training aligned with FTA acquisition processes. • comprehensive acquisition data reporting and support, including the creation and distribution of recurring and ad hoc reports using PRISM and Delphi data to support internal tracking, compliance, and transparency requirements. • maintained accuracy and integrity of acquisition records, including support for monthly FPDS reconciliation and consistent documentation of processes and outputs.

🎯 Requirements

• Bachelor of Arts (BA) or Bachelor of Science (BS) degree, or higher degree, with at least 5 years of relevant experience and knowledge. • Experience with data tracking and reporting tools, and/ or contract reporting processes • Experience supporting program management functions in a technical or operational environment • Experience working with multidisciplinary teams in support of complex programs • Possess excellent ability to communicate orally and in writing to effectively assist customers • Experience preparing reports for dissemination to internal and external stakeholders • Familiarity with the following tools and technologies: Microsoft Office Suite (Word, PowerPoint, Excel), and Google Suite (Docs, Sheets, Slides, Drive)

🏖️ Benefits

• comprehensive medical • dental • 401k with a guaranteed match