Liability Field Adjuster

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Raphael & Associates

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1978

🏢 Enterprise

📋 Compliance

Insurance • Enterprise • Compliance

Raphael & Associates is a Third Party Administrator and Independent Claims Adjusting company internationally recognized for its exceptional service and unsurpassed reputation in nationwide claims handling. With a strong focus on property and casualty claims, the company provides comprehensive claims management, field adjusting, and loss control services tailored to meet the needs of various clients, including self-insured and public entities. Through strategic partnerships and regional offices across the country, Raphael & Associates is dedicated to maintaining high standards of service and leveraging technology to improve the claims process.

📋 Description

• Manage liability loss claims from initial intake through final resolution, ensuring all handling aligns with policy provisions, company guidelines, and applicable state regulations • Maintain ownership of each claim to ensure timely progress, accurate documentation, and appropriate settlement strategies • Perform comprehensive on-site field investigations to evaluate property damage and determine liability exposure • Inspect loss locations, gather physical evidence, take photographs, and analyze contributing factors to support accurate claim assessments and coverage decisions • Conduct interviews with insureds, claimants, witnesses, contractors, and other relevant parties • Document all interactions thoroughly, capturing key statements, observations, and inconsistencies, and accurately enter detailed notes into internal claims management systems • Identify and evaluate potential subrogation opportunities by analyzing liability factors and third-party involvement • Preserve evidence and coordinate with subrogation teams or legal partners to support recovery efforts when applicable • Collaborate effectively with internal stakeholders including claims examiners, supervisors and legal teams and external partners, such as, contractors, public adjusters and attorneys to produce clear, well-supported reports • Ensure findings support accurate valuation of damages and informed claim decisions • Deliver exceptional customer service by maintaining consistent communication, setting clear expectations, and addressing inquiries promptly • Represent the company with professionalism, empathy, and integrity throughout the claims process, even in challenging or high-stress situations.

🎯 Requirements

• At least 3+ years of relevant experience at an independent adjusting company • Must maintain current and valid adjuster license(es) • Must maintain a valid driver’s license • Strong project management skills and ability to work independently • Strong working knowledge of insurance laws and general construction • Experience with FileHandler, Xactimate, and ImageRight, or similar is a plus • Must be able to carry out field investigations that may require working outdoors in varying weather conditions

🏖️ Benefits

• Excellent Salary • Multiple Bonus Opportunities • Medical Benefits including Dental, Vision and Life • Paid Holidays/Vacation • 401(k) Plan • Flex-Time • Educational Assistance Program