Federal Student Aid Regulatory Case Analyst

Job not on LinkedIn

🕒 3 days ago

☕ Washington – Remote

☕ Washington – Remote

💵 $22 - $34 / hour

⏰ Full Time

⚪️ Entry-level

🚔 Compliance

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RavenTek

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

RavenTek is a trusted solutions provider specializing in enterprise infrastructure, cybersecurity, data and analytics modernization, and digital transformation services. They partner with leading technology innovators to deliver customized solutions that prioritize client missions and improve organizational performance. RavenTek offers managed services, consulting expertise, and unified observability to help clients navigate the challenges of a rapidly changing technology landscape while enhancing the digital employee experience across various sectors including federal, healthcare, and commercial.

📋 Description

• Support the Department of Education, Federal Student Aid (FSA) Ombudsman by reviewing, analyzing, and resolving complex consumer financial and regulatory cases • Perform comprehensive case reviews, gather and evaluate documentation from multiple sources, apply statutory and regulatory criteria, and prepare structured written determinations • Manage assigned caseload to achieve defined productivity targets and service level requirements in a performance-based environment. • Engage in quality reviews, calibration sessions, training activities, and continuous improvement initiatives.

🎯 Requirements

• Bachelor’s degree in Business, Public Administration, Legal Studies, Finance or related field • Minimum of 4 years of progressive professional experience in regulatory case management, quality assurance, compliance review, or a closely related analytical field in lieu of a degree • Familiarity with Federal Student Aid (FSA) programs, Title IV regulations, or Ombudsman case resolution processes • Proficiency in Microsoft Office Suite applications. • Practical experience operating within a CRM or case management system (Salesforce preferred).

🏖️ Benefits

• N/A