IT Category Manager

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Logo of American Red Cross

American Red Cross

10,000+ employees

🏥 Healthcare

📦 Logistics

🤲 Charity

Healthcare • Logistics • Charity

American Red Cross is a humanitarian organization dedicated to providing relief to those in need, offering services such as disaster relief, blood donation, training in first aid and CPR, and support for military families. Their mission encompasses emergency preparedness, education, and providing assistance to individuals affected by various crises, ensuring a safe and resilient community.

📋 Description

• Synchronize IT procurement demands and priorities with IT, business client, and Supply Management leadership • Manage assigned supplier portfolios, agreements, renewals, and third-party risk management activities • Manage client portfolios, understand procurement demands and timelines, develop relationships, and influence procurement strategies • Lead, develop, and implement category strategies to control costs and ensure continuity of supply • Negotiate supplier agreements and renewals with Legal, Risk Management, IT, and business partners • Negotiate statements of work and ordering documents with clients and suppliers • Assess, identify, and mitigate third-party agreement risks • Contribute to business cases, manage spend, and plan project procurement timelines with CIO, IT, business technology leaders, and project teams • Participate in Supply Management processes including Supplier Onboarding, Third-Party Risk Management, Stakeholder Advisory Board, Risk Council, and P&L Improvement • Communicate with leaders, contribute to team performance, support P&L improvement, and advance diversity goals

🎯 Requirements

• Bachelor’s degree in Finance, Supply Management, Economics, Computer Science, Information Systems, or a related discipline • 7+ years of professional experience in Supply Management, Procurement, or IT Business Office roles responsible for IT supplier or category management • Information Technology experience overseeing IT services and suppliers • Strong working knowledge of the IT marketplace, terminology, and industry norms • Demonstrable experience with application development and managed services agreements and statements of work • Adept negotiation skills in pay-for-performance and shared-risk allocation in agreements • Strong problem-solving, collaboration, and influence skills • Ability to lead cross-functional business meetings, develop and deliver clear presentations, and communicate with stakeholders • Solid business acumen and understanding of business structures, processes, and information flow in an organization with multiple lines of business • Experience using common Supply Management tools for procure-to-pay and contract lifecycle management • Must be authorized to work in the United States • American Red Cross does not sponsor employment visas • Preferred: combined Supply Management and IT experience • Preferred: experience with major IT service providers and suppliers • Preferred: experience authoring and contracting professional services statements of work • Preferred: Coupa P2P and/or Ironclad CLM experience • Preferred: prior experience in nonprofit, humanitarian, or mission-driven organizations • Master’s degree and professional certification are preferred, not required • Ability to use a personal computer, applicable software, and office equipment for sustained periods • Operational flexibility to meet sudden and unpredictable needs

🏖️ Benefits

• Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 19 days a year; based on type of job and tenure • 11 paid holidays, including six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Short- and Long-Term Disability and Insurance • Service Awards and recognition • Mentors who empower career growth • Competitive compensation and benefits • Daily and frequent video meetings from a virtual/work-from-home setting

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