Payments & eCommerce Lead

🔥 13 hours ago

🏄 California, Illinois, +2 more states – Remote

🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🤠 Texas – Remote

💵 $140k - $150k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

👻 Ghost score 0%

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American Red Cross

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📦 Logistics

🤲 Charity

Healthcare • Logistics • Charity

American Red Cross is a humanitarian organization dedicated to providing relief to those in need, offering services such as disaster relief, blood donation, training in first aid and CPR, and support for military families. Their mission encompasses emergency preparedness, education, and providing assistance to individuals affected by various crises, ensuring a safe and resilient community.

📋 Description

• Define and execute the roadmap for payment acceptance and disbursement capabilities, including cards, ACH, digital wallets, alternative payment methods, and emerging payment rails • Establish payment operations, reporting procedures, controls, and standards aligned with organizational objectives and applicable regulations • Lead financial analysis, business case development, and reporting related to payment performance, costs, settlement, fraud, and vendor economics • Develop and manage payment-related planning, budgets, reporting, and operational plans • Direct employees engaged in payment operations and reporting • Own relationships with payment processors, gateways, fraud providers, and disbursement vendors • Lead vendor selection, contracting, performance management, and issue resolution • Direct initiatives to improve payment performance, operational efficiency, scalability, and cost-effectiveness • Partner with Treasury, Finance, Information Security, Legal, Technology, and Line of Business stakeholders • Review and prepare data analyses for senior leadership • Provide leadership, guidance, and development support to staff, volunteers, and cross-functional teams • Lead RFPs for e-commerce and related services • May conduct briefings for senior leadership and top management • Perform duties in compliance with standard operating procedures and Federal, State, and local regulations

🎯 Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, Information Systems, or related field required • Minimum of 8 years of related experience or equivalent combination of education and related experience required • Experience leading payment strategy, platform ownership, financial analysis, vendor management, and process improvement initiatives • 5 years of management experience • Proficiency in planning and overseeing analytical programs and activities • Ability to determine client and customer requirements and translate them into organizational plans • Ability to exercise sound judgment in complex situations and apply financial acumen • Excellent interpersonal, verbal, and written communication skills • Proficiency with personal computers, word-processing, spreadsheet, and database applications • Ability to work on and lead a team • Strong financial, analytical, and problem-solving skills • Ability to develop policies, operating models, and performance standards • Deep understanding of payment ecosystems, payment technologies, settlement processes, fraud controls, and vendor management • Proven ability to lead cross-functional teams and drive organizational change • Ability to travel and participate in meetings and conferences throughout the Red Cross system

🏖️ Benefits

• Medical, Dental Vision plans • Health Spending Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a year; based on FLSA status and tenure • 11 paid holidays, comprising six core holidays and five floating holidays • 401K with up to 6% match • Paid Family Leave • Employee Assistance • Short- and Long-Term Disability and Insurance • Service Awards and recognition • Mentors who empower career growth • Competitive compensation and benefits • Flexible work location anywhere within the U.S.