Solutions Architect

Job not on LinkedIn

🕒 February 2

🏢🏡 Austin – Hybrid

💵 $175k - $206k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

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Redpanda Data

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

🏢 Enterprise

☁️ SaaS

🔌 API

💰 $50M Series B on 2022-02

Enterprise • SaaS • API

Redpanda Data is a comprehensive Kafka-compatible streaming data platform designed for developers building data-intensive applications. The platform boasts a range of tools and features including Redpanda Connect for stream processing, Redpanda Console for an interactive Kafka UI, and support for AI frameworks. The platform is known for its high performance, optimized costs with tiered storage, and seamless integration with over 260 connectors. It provides flexible deployment options ranging from serverless to enterprise solutions, making it suitable for various environments including cloud and on-premises setups.

📋 Description

• Spend time working with our products to build new partner or technology integrations, use cases, and automation capabilities with our customers • Be prolific in sharing content and best practices both internally and externally • Work alongside the Customer Success team to onboard new customers and work with existing customers to drive their success and excellence • Design and implement production-ready streaming architectures that solve customer business problems and meet their performance, reliability, and scalability requirements • Partner with Redpanda product management, engineering, and support teams to solve customer challenges and improve customer experience • Identify and resolve technical barriers to production readiness, performance optimization, and expanded use cases • Build tooling, automation and other technical assets that can be re-used by multiple customers to improve their Redpanda experience

🎯 Requirements

• 7+ years of prior experience in a customer facing role working hands on with distributed systems technologies similar to Redpanda • Experience with creating blog content and/or documentation on the production use cases and solutions • Outstanding consulting skills, able to easily context switch between internal teams and customers, from code to whiteboard, from support to engineering • Comfortable developing/prototyping solutions in many different languages (e.g., Java, Python, Go, and Javascript) • Experience working with distributed systems such as Kafka, Spark, Hadoop, Cassandra, etc • Good understanding of security technology (TLS, SASL, Kerberos, OAuth, OIDC etc.) • Knowledge of different cloud vendors ( AWS, GCP and Azure) • An Understanding of the fundamentals of high availability and disaster recovery and are able to design HA/DR solutions to meet customer needs and constraints • Passion for working on complex technical problems and have a strong understanding of modern data infrastructures and streaming technologies • Strong ability to build relationships with our partners, customers, and open-source users • Collaborative spirit and enjoy making sure each team gets customer feedback to provide great customer experience • Flexibility to travel to meet customers, attend events or conferences (up to 25%) • Experience with Kubernetes or Ansible a plus