
501 - 1000 employees
Founded 2018
🏥 Healthcare
🧬 Biotechnology
Healthcare • Biotechnology
ReFocus Eye Health is the premier vision practice network in the Midatlantic and Northeast, dedicated to supporting emerging practitioner entrepreneurs in the field of eye care. With a centralized, efficient support system, the network provides the necessary resources and collaboration for individual practices to thrive. ReFocus Eye Health specializes in various areas including LASIK, glaucoma, diabetic retinopathy, and cataract surgery, all delivered in a patient-centric and friendly environment. The organization is committed to transforming the total eye care experience through excellence and passion for eye health.
🔥 23 hours ago
🇺🇸 United States – Remote
đź’µ $18 - $22 / hour
⏰ Full Time
🟡 Mid-level
đźź Senior
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501 - 1000 employees
Founded 2018
🏥 Healthcare
🧬 Biotechnology
Healthcare • Biotechnology
ReFocus Eye Health is the premier vision practice network in the Midatlantic and Northeast, dedicated to supporting emerging practitioner entrepreneurs in the field of eye care. With a centralized, efficient support system, the network provides the necessary resources and collaboration for individual practices to thrive. ReFocus Eye Health specializes in various areas including LASIK, glaucoma, diabetic retinopathy, and cataract surgery, all delivered in a patient-centric and friendly environment. The organization is committed to transforming the total eye care experience through excellence and passion for eye health.
• Answer all incoming calls with a warm and professional demeanor • Schedule, reschedule, and cancel appointments • Address patient inquiries • Verify insurance eligibility • Manage referrals • Maintain patient files and perform accurate data entry • Keep systems up to date • Call patients to remind them of upcoming appointments • Ensure patients have necessary appointment information • Maintain positive relationships with physicians, office staff, and clinical staff
• Customer-first attitude and passion for patient satisfaction • Ability to handle a high volume of calls efficiently • Excellent communication and interpersonal skills • Proficiency in Microsoft Word, Excel, and Outlook • Ability to navigate multiple computer systems simultaneously • Ability to thrive in a fast-paced environment • High School Diploma or equivalent • Experience with EHR and practice management systems (bonus) • Experience with complex multi-phone software (bonus) • Spanish speaking skills (bonus) • 1 year of call center experience (bonus)
• Equal opportunity employer • Monday-Friday schedule with specified daytime shifts
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🟢 Junior
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đź’° Private Equity Round - Getix on 2015-01
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨‍🎓 No degree required