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Reid Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1905

🏥 Healthcare

🤝 Non-profit

🧘 Wellness

Healthcare • Non-profit • Wellness

Reid Health is a regional, community-focused health system based in Richmond, Indiana, delivering hospital, emergency, urgent care, primary and specialty medical services across east-central Indiana and west-central Ohio. The organization operates more than 80 locations, a main hospital campus, urgent care centers, and dozens of provider offices, offering services such as heart & vascular care, cancer treatment, orthopedics, and women’s health, plus a patient portal app (MyChart/MyReid) for care management. Reid Health emphasizes personalized, locally accessible care, community partnerships, and workforce development, and maintains a foundation and public financial filings consistent with a nonprofit healthcare provider.

📋 Description

• Design, analyze, test, install, and support Epic-related information system solutions • Consult with enterprise departments on system application issues and serve as technical coordinator with outside vendors • Complete Epic certifications, training, projects, and testing • Provide technical subject matter expertise and business process knowledge to project teams • Define requirements for new systems and assist with project plans • Participate in vendor selection, demonstrations, functional comparisons, and contract/statement-of-work development • Develop process diagrams, screen layouts, design specifications, system builds, and unit tests • Participate in business-process testing, training-material development, end-user training, and go-live support • Provide technical support and timely incident-ticket resolution for system end users • Maintain supported software, communicate updates and enhancements, and maintain detailed system documentation • Lead current-state analysis, alternative-solution development, system design, testing, and implementation activities • Develop project plans and comprehensive test plans for implementations and upgrades • Coordinate cross-functional integrated testing, go-live resources, change management, optimization, and issue resolution • Advise the supervisor on project progress and key issues • Perform other assignments specified by the supervisor

🎯 Requirements

• Two to three years’ experience with information technology application development, training, and implementation in a healthcare setting • At least five years of Epic experience • At least two Epic certifications • Proficiency in the assigned Epic module • Epic certifications required • Hospital Billing certification in Resolute Hospital Billing, Claims, Electronic Remittance, Contracts, and Hospice Claims, where applicable • Professional Billing certification in Resolute Professional Billing and Charge Router, where applicable • Prior hospital billing revenue cycle workflow experience, revenue cycle management understanding, and/or billing operations experience is beneficial • Prior ambulatory revenue cycle workflow experience, revenue cycle management understanding, and/or billing operations experience is beneficial • Ability to function independently with minimal oversight • Ability to communicate successfully at all organizational levels

🏖️ Benefits

• Daycare • Doordash • Daily Pay • Therapy dogs • Massages • Forbes rated Best Places to Work 2022