Customer Service Representative – Travel Agency

Job not on LinkedIn

🔥 4 minutes ago

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Remote

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2019

👥 HR Tech

☁️ SaaS

🤝 B2B

💰 $300M Series C - Remote on 2022-04

HR Tech • SaaS • B2B

Remote is a global HR and payroll infrastructure company. It provides Employer of Record (EOR), global payroll, Contractor of Record (COR), contractor management, PEO, relocation, benefits and compliance services to enable companies to hire and pay people worldwide. Remote emphasizes owned, end-to-end infrastructure operated by in-house legal, payroll, and compliance teams, offers API-first integrations (REST API, webhooks, CLI), MCP for secure AI agent connections, and is SOC 2 Type II and ISO 27001 certified. The platform targets startups, mid-market and enterprise customers and positions itself as a B2B SaaS provider of global employment solutions.

📋 Description

• Respond to customer inquiries via phone, email, and online platforms • Assist clients with travel-related questions and reservation support • Provide accurate information regarding itineraries, policies, and services • Maintain organized customer records within company systems • Resolve customer concerns professionally and efficiently • Collaborate with team members and travel partners as needed • Deliver a positive customer experience from inquiry through completion

🎯 Requirements

• Customer service or client support experience preferred • Strong verbal and written communication skills • Excellent organizational and multitasking abilities • Comfortable using online systems and communication tools • Reliable internet connection and professional remote work setup • Ability to work independently while remaining team-oriented • Experience in travel, hospitality, retail, or service industries (preferred) • Remote work experience (preferred) • Strong attention to detail • Positive attitude and problem-solving mindset

🏖️ Benefits

• Flexible scheduling based on business needs • Training and onboarding provided