Customer Marketing Specialist

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The Renaissance Network, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1996

💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

The Renaissance Network, Inc. is a company that specializes in helping education and technology organizations find top executives and build goal-driven teams. With over 25 years of experience, they provide targeted search and consulting services designed to uncover both permanent and interim talent, ultimately aiming to impact education and communities positively. Their strategic approach to talent acquisition is rooted in understanding client needs and utilizing data-driven decision-making to ensure successful placements.

📋 Description

• Build and nurture a community of customers, fostering engagement and advocating for customer needs • Identify, develop, and manage customer stories, including case studies, testimonials, videos, and quotes • Partner with Customer Success and Sales to source advocates and capture authentic customer insights • Manage customer reference programs and maintain a library of customer proof points • Collaborate with content, design, and external partners to produce customer assets • Plan, execute, and manage customer-focused campaigns across email, web, social, webinars, and events • Support lifecycle marketing initiatives such as onboarding, adoption, renewals, and upsell campaigns • Coordinate timelines, assets, and stakeholders to launch campaigns on time and on brand • Track campaign performance and share insights to optimize future efforts • Align customer stories with key value propositions and product launches • Support Sales with customer-driven assets that strengthen credibility and enable conversations • Create Customer Marketing activities that drive interest and demand for products and services • Enhance customer experience and leverage customer insights for marketing programs • Support customer community engagement • Recruit community members and customer advocates through various channels, including in-person events • Support special projects for the Marketing team

🎯 Requirements

• Bachelor's degree in Marketing, Communications, or applicable experience • 2–3 years of experience in marketing, with an understanding of different channels and initiatives • Experience in education as an educator or administrator preferred • Excellent verbal and written communication and interpersonal skills • Ability to work collaboratively in a fast-paced environment • Strong analytical skills and ability to interpret customer data • Experience working in integrated marketing teams and/or matrixed organizations • Proven project management skills to track progress and complete projects on schedule • Excellent problem-solving and decision-making skills

🏖️ Benefits

• World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth • Health Savings and Flexible Spending Accounts • 401(k) and Roth 401(k) with company match • Paid Vacation and Sick Time Off • 12 Paid Holidays • Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program • Tuition Reimbursement • Life & Disability Insurance • Well-being and Employee Assistance Programs