
51 - 200 employees
Founded 2021
💳 Fintech
💸 Finance
👥 B2C
Fintech • Finance • B2C
Reprise Financial is an online consumer lending platform that provides unsecured personal loans ranging from $2,500 to $25,000 for uses such as debt consolidation, credit card refinancing, medical and dental bills, major purchases, travel, and other personal expenses. The company emphasizes a simple, fast online application with pre-approval checks that don't affect credit scores, fixed rates, clear terms, quick funding (often by the next business day), and financial education resources. Reprise reports having funded over $3. 0 billion in loans to customers across the United States and positions itself as a reliable B2C lender focused on helping consumers regain control of their finances.
🔥 4 minutes ago
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51 - 200 employees
Founded 2021
💳 Fintech
💸 Finance
👥 B2C
Fintech • Finance • B2C
Reprise Financial is an online consumer lending platform that provides unsecured personal loans ranging from $2,500 to $25,000 for uses such as debt consolidation, credit card refinancing, medical and dental bills, major purchases, travel, and other personal expenses. The company emphasizes a simple, fast online application with pre-approval checks that don't affect credit scores, fixed rates, clear terms, quick funding (often by the next business day), and financial education resources. Reprise reports having funded over $3. 0 billion in loans to customers across the United States and positions itself as a reliable B2C lender focused on helping consumers regain control of their finances.
• Support customers in a part-time, text-based Loan Sales role • Engage customers and potential customers across the country through clear, friendly, and professional written messaging • Explain loan options and guide customers through the application process • Respond to customer questions, concerns, and objections through written communication • Support customers who have started applications with timely education and next-step guidance • Tailor messaging to customer needs and available lending options • Build customer rapport and trust through friendly, polished, and persuasive writing • Verify information, assist with document uploads, answer questions, and address objections • Maintain accurate notes and documentation in internal systems • Manage multiple customer conversations and application tasks while meeting service, quality, and response-time expectations • Complete sales and product training • Follow company policies, procedures, lending laws, and compliance guidelines • Meet or exceed monthly performance metrics and use feedback and coaching to improve outcomes
• 1–2 years of experience in a call center setting, preferably with a dialer system or handling high-volume calls • Knowledge of consumer lending products, credit reporting, and underwriting support functions • Customer satisfaction orientation and sales competencies • Knowledge of sales and customer service techniques and principles • Excellent communication, customer service, and sales skills/tactics • Ability to work in a goal-oriented environment • Proficient computer skills • Self-motivated and performance-oriented • Ability to adapt to changing sales scenarios and customer needs • Ability to work independently in a fast-paced environment • Understanding of credit bureau reporting • Availability for weekday evening, night, and weekend shifts • Must reside in an approved location by the start date
• Fully remote work arrangement • Flexible work location from home • Optional visits to the Irving, TX office • Virtual meetings and team events • Training in loan products, customer messaging, objection handling, and internal systems • Coaching and feedback for professional improvement
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