
51 - 200 employees
Founded 2022
đź’Ľ Consulting
🤝 B2B
🎯 Recruiter
Consulting • B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
đź•’ August 22
🇲🇽 Mexico – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success
đź‘» Ghost score 22%
Improve your chances of getting an interview by checking your resume score before you apply.

51 - 200 employees
Founded 2022
đź’Ľ Consulting
🤝 B2B
🎯 Recruiter
Consulting • B2B • Recruitment
Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.
• Administer and maintain the HubSpot CRM environment • Review and improve existing CRM processes, workflows, and configurations • Build and customize HubSpot functionality based on business requirements • Implement new requests, features, and process improvements • Troubleshoot CRM issues and identify practical solutions • Support workflow and automation configuration • Create and maintain reports and dashboards • Help maintain clean, accurate, and reliable CRM data • Identify data hygiene issues and support ongoing data cleanup • Review the existing HubSpot architecture before implementing significant changes • Assess how new configurations or requests may affect existing workflows and processes • Help document processes and CRM configurations where needed • Collaborate with stakeholders to understand requirements and translate them into effective HubSpot solutions • Continuously look for opportunities to make the CRM more efficient, scalable, and user-friendly
• Hands-on experience administering HubSpot CRM • Strong understanding of HubSpot's CRM functionality, workflows, properties, reporting, and configuration • Experience customizing HubSpot based on business and operational requirements • Experience troubleshooting CRM and workflow issues • Strong understanding of data hygiene and CRM data management • Ability to understand how different parts of a CRM environment interact with one another • Strong attention to detail, particularly when making changes to an established CRM • Good analytical and problem-solving skills • Ability to take a request, understand the underlying business need, and determine the best way to implement it • Comfortable working independently and managing multiple requests or priorities • Strong written and verbal English communication skills • Ability and willingness to work US business hours • Windows 11 PC (Mac not supported) • 16 GB RAM • Dual monitors • Webcam and headset • i5 processor or higher • Fibre internet with a wired connection (Ethernet cable) • Backup power solution • Microsoft Teams / Office 365 • Applications must meet the minimum technical requirements to proceed in the process
• Fully remote role • Full-time or part-time opportunities may be considered based on business needs and candidate availability
Apply Nowđź•’ August 21
Customer Success Manager helping Owner.com’s restaurant software customers adopt its AI-native platform. Reducing churn, improving ROI, and uncovering expansion opportunities across Mexico.
🇲🇽 Mexico – Remote
đź’µ $35k - $40k / year
đź’° $120M Series C - Owner on 2025-05
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨‍🎓 No degree required
đź•’ August 21
Customer Success Manager guiding Sygnia’s cybersecurity clients through incident readiness, engagement, and renewals. Building trusted relationships and maximizing retainer-based service value across North and Latin America.
🇲🇽 Mexico – Remote
đź’° Venture Round on 2015-10
⏰ Full Time
🟡 Mid-level
đźź Senior
🏆 Customer Success
🗣️🇪🇸 Spanish Required
đź•’ August 18
Customer Success Specialist helping K–12 teachers and schools adopt JoVE’s science video resources. Delivering virtual training, onboarding, engagement support, and educator workshops across Mexico and South America.
đź•’ August 7
Customer Success Manager onboarding and supporting Mexican clients for SlideHub’s AI-enabled asset management platform. Managing accounts, preventing churn, and relaying product feedback to SlideHub’s product team.
đź•’ August 7
Customer Success Manager managing client relationships, retention, renewals, and expansion for HireLago’s remote talent marketplace. Driving adoption, account health, and customer feedback across global employer networks.
🇲🇽 Mexico – Remote
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨‍🎓 No degree required