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HubSpot CRM Administrator

đź•’ August 22

🇲🇽 Mexico – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

🏆 Customer Success

đź‘» Ghost score 22%

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Logo of Resolv Global

Resolv Global

51 - 200 employees

Founded 2022

đź’Ľ Consulting

🤝 B2B

🎯 Recruiter

Consulting • B2B • Recruitment

Resolv Global is a global BPO and staffing provider that delivers scalable, multilingual customer service, technical support, and back-office solutions through a network of six delivery centers and remote teams across multiple continents. The company supports 18+ languages, offers hybrid and work-from-home staffing models, and provides 24/7 coverage for enterprise clients, including Fortune 500 companies. Resolv Global focuses on people-powered, tech-enabled workforce solutions to help businesses expand into new markets and maintain consistent service quality worldwide.

đź“‹ Description

• Administer and maintain the HubSpot CRM environment • Review and improve existing CRM processes, workflows, and configurations • Build and customize HubSpot functionality based on business requirements • Implement new requests, features, and process improvements • Troubleshoot CRM issues and identify practical solutions • Support workflow and automation configuration • Create and maintain reports and dashboards • Help maintain clean, accurate, and reliable CRM data • Identify data hygiene issues and support ongoing data cleanup • Review the existing HubSpot architecture before implementing significant changes • Assess how new configurations or requests may affect existing workflows and processes • Help document processes and CRM configurations where needed • Collaborate with stakeholders to understand requirements and translate them into effective HubSpot solutions • Continuously look for opportunities to make the CRM more efficient, scalable, and user-friendly

🎯 Requirements

• Hands-on experience administering HubSpot CRM • Strong understanding of HubSpot's CRM functionality, workflows, properties, reporting, and configuration • Experience customizing HubSpot based on business and operational requirements • Experience troubleshooting CRM and workflow issues • Strong understanding of data hygiene and CRM data management • Ability to understand how different parts of a CRM environment interact with one another • Strong attention to detail, particularly when making changes to an established CRM • Good analytical and problem-solving skills • Ability to take a request, understand the underlying business need, and determine the best way to implement it • Comfortable working independently and managing multiple requests or priorities • Strong written and verbal English communication skills • Ability and willingness to work US business hours • Windows 11 PC (Mac not supported) • 16 GB RAM • Dual monitors • Webcam and headset • i5 processor or higher • Fibre internet with a wired connection (Ethernet cable) • Backup power solution • Microsoft Teams / Office 365

🏖️ Benefits

• Fully remote work arrangement • Full-time or part-time opportunities may be considered based on business needs and candidate availability

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