Senior Strategic Human Resources Business Partner – Commercial Operations

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🔥 2 minutes ago

🌽 Illinois, Pennsylvania – Remote

🌽 Illinois – Remote 🔔 Pennsylvania – Remote

💵 $130k - $160k / year

⏰ Full Time

🟠 Senior

⚙️ Business Operations

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Resource Innovations

WebsiteLinkedInAll Job Openings

201 - 500 employees

⚡ Energy

Energy • Software • Consulting

Resource Innovations is a women-led company that provides comprehensive energy transformation services and software. The firm is dedicated to advancing the clean energy transition through innovative energy solutions, focusing on demand-side management and enhancing sustainability for utilities and government entities. With a strong commitment to environmental, social, and governance (ESG) impacts, Resource Innovations delivers end-to-end services that improve customer engagement and operational efficiency, leading to significant CO2 emission reductions. The company operates extensively across North America, Europe, and the Pacific, positioning itself as a leader in the clean energy sector.

📋 Description

• Serve as the primary HR strategic partner to commercial leadership (Sales, Marketing, Business Development, Advisory Services) to support business growth, sales performance, and market expansion strategies. • Translate business strategies into actionable people strategies, ensuring alignment with overall company values and goals. • Collaborate closely with senior sales leaders to drive strategic initiatives including salesforce effectiveness, go-to-market capability building, and sales incentive planning. • Provide expert guidance on talent planning, succession strategies, and workforce optimization to ensure the commercial teams are resourced for future growth. • Support strategic hiring plans in collaboration with Talent Acquisition to attract and retain top sales and marketing talent. • Leverage workforce analytics to drive informed decisions on talent deployment and capability development. • Partner with commercial leadership to drive organizational design efforts, including team structure, role clarity, and reporting alignment. • Drive initiatives that support team effectiveness, cross-functional collaboration, and commercial agility. • Consult on sales performance metrics and organizational health indicators to support scalable growth. • Lead and support organizational change efforts, including business transformation, restructuring, and new operating models. • Drive culture initiatives that promote a high-performance, inclusive, and engaged workforce, especially in sales-facing roles. • Facilitate team effectiveness, engagement sessions, and offsites for commercial teams. • Provide coaching and development support to senior commercial leaders and frontline sales managers. • Partner with L&D and Talent teams to identify and implement leadership development programs tailored for the commercial organization. • Foster a continuous learning environment that supports capability building in sales, marketing, and commercial enablement. • Support the performance management cycle, including goal setting, performance calibration, and development planning. • Advise sales leadership on performance improvement plans and development strategies. • Partner with Total Rewards to align compensation and incentive programs with sales performance metrics and market competitiveness. • Manage and resolve a variety of employee relations (ER) matters within the commercial organization, including performance issues, behavioral concerns, and policy violations. • Lead complex ER investigations in collaboration with Legal, ensuring fair, thorough, and timely resolution. • Conduct interviews, gather evidence, and document findings while maintaining confidentiality, consistency, and adherence to internal protocols. • Provide expert guidance to commercial leaders on corrective actions, disciplinary processes, and risk mitigation strategies. • Maintain and track ER case data and trends, identifying root causes and recommending preventative strategies to reduce risk and support a healthy workplace culture. • Ensure consistent application of policies and practices across commercial teams, with an emphasis on fairness, objectivity, and business alignment. • Other duties as assigned.

🎯 Requirements

• A bachelor’s degree and/or master’s degree in human resources, MBA, or related discipline. • Minimum of 8 years of progressive HR experience in a strategic HRBP role • Experience supporting sales and commercial leadership teams, preferably in energy efficiency, sustainability or SaaS environments • Deep understanding of sales compensation structures, incentive programs, and performance frameworks. • Familiarity with modern HR systems (e.g., Workday/Oracle, ServiceNow) • Demonstrated success in supporting organizations through rapid growth, transformation, or M&A integration. • Deep knowledge of core HR disciplines including talent management, organizational effectiveness, employee relations, and rewards • Interest in sustainability and passionate about making a meaningful impact on the environment. • **Preferred skills, education and experience** • Certification in HR (e.g., SHRM-SCP, SPHR) or Organizational Development. • Strong interpersonal and communication skills with the ability to influence at all levels. • Analytical mindset with the ability to interpret HR metrics and provide actionable insights. • Demonstrated success in leading cross-functional change and culture initiatives.

🏖️ Benefits

• Health, dental and vision insurance • Paid holidays • 401(k)-retirement plan with employer matching • Three weeks of paid vacation per year • Other supplemental benefits