P&C Insurance Account Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $18 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔒 Insurance

Where this job comes from

Posted on ReSource Pro's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of ReSource Pro

ReSource Pro

5001 - 10000 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

ReSource Pro is a company dedicated to serving the insurance industry by offering a variety of managed services aimed at improving business operations. With over 20 years of experience, ReSource Pro specializes in transforming insurance operations through solutions that include technology optimization, extending teams with skilled staffing, and enhancing processes for improved productivity. The company serves carriers, MGAs and wholesalers, as well as retail agents and brokers, helping them focus on profitability, compliance, and growth. ReSource Pro is recognized as one of the fastest-growing companies, known for its strategic and innovative approach to insurance services.

📋 Description

• Respond to customer inquiries via phone/email and complete routine insurance tasks in the Agency Management System • Support Sr. Specialists and Account Managers by proactively processing service-related issues • Collaborate with offshore Service Delivery Teams on client work and provide feedback to offshore teams • Independently operate client and carrier systems and process routine insurance tasks • Document work in client/company database • Follow established procedures to meet quality SLAs while maintaining security policies/standards • Collaborate with coworkers and supervisors to meet client needs and contribute to achievement of internal team goals • Follow ReSource Pro's Information Security policies/guidelines

🎯 Requirements

• High School Diploma or equivalent • Current Property and Casualty License REQUIRED • Professional customer service and/or processing experience required • 2+ years insurance experience required (personal lines, commercial lines, life & health, etc.) • Fluent in Microsoft Office products (Word and Excel) • Process-focus and strong attention-to-detail • Technological proficiency - ability to learn, utilize, and navigate a variety of client and internal systems • Candidates must reside within the U.S. to be eligible for consideration • Legally authorized to work in the United States

🏖️ Benefits

• Generous PTO plan with paid holidays + floating holidays • 100% paid Employee Healthcare on Day 1 • Eligible for all medical, dental, and vision benefits on Day 1 • 401k with employer match, vested on Day 1 • Opportunity to work for a growing, global organization • Ability to engage with clients and internal partners to make an impact • Organization-wide focus on growth and development • Annual bonus eligibility

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