Auto Claims Specialist

🔥 14 hours ago

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Revecore

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Revecore is a healthcare revenue recovery company that combines proprietary AI, claims intelligence, workflow automation, and clinical, legal, and reimbursement expertise to identify and recover missed revenue for hospitals and health systems. Their ReClaim™ platform and network intelligence use machine-learning models and payor rule engines trained on hundreds of millions of claims to automate decisioning, prioritize recoveries, manage complex claims (VA, auto accidents, workers' compensation, Medicaid), denials management, underpayment recovery, and accounts receivable acceleration. Revecore operates HIPAA-compliant, SOC 2-certified infrastructure and serves over 1,300 hospitals, emphasizing outcomes like increased reimbursement, faster reimbursement, and high denial overturn rates.

📋 Description

• Make high-volume outbound calls to investigate, bill, and maximize payments on medical claims for hospitals and medical providers • Investigate and research auto-accident details to determine the payer • Make outbound calls to patients, insurance company representatives, and attorneys • Submit bills and proper documentation to insurance companies • Ensure maximized payments to medical-provider clients • Determine follow-up steps and resubmit bills for additional payment when bills are not paid correctly • Contribute to denial reports, audits, and overall team support

🎯 Requirements

• Working knowledge of Microsoft Office (Word, Excel, Outlook) • Technical proficiency to work on multiple computer screens and software applications simultaneously • Ability to maintain strong performance in a fast-paced, high outbound call center environment with productivity metrics • Ability to remain organized while multitasking • Critical thinking and problem-solving skills • Clear verbal and written communication • Experience with Coordination of Benefits and general understanding of insurance billing (a plus, but not required) • Private, distraction-free home work environment • On-camera presence during work • Secure internet connection • Home internet speeds greater than 20 Mbps download and greater than 10 Mbps upload • Workspace must accommodate laptop, monitor, keyboard, mouse, docking station, and headset • Eligibility to work in the U.S. • Employment history verification and successful background check

🏖️ Benefits

• Incentive Plan • Extensive multi-week training with ongoing support from teammates following training • Access to a robust knowledgebase for continued reference • Visibility to individual performance metrics for goal setting • Computers and necessary work equipment provided • Involved management support for productivity metrics • Remote work from home

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