Senior Director, Client Success

🕒 September 23

🏈 Alabama, Connecticut, +26 more states – Remote

🏈 Alabama – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🌾 Nebraska – Remote 🗻 New Hampshire – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

🏆 Customer Success

👻 Ghost score 23%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Revecore

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Revecore is a healthcare revenue recovery company that combines proprietary AI, claims intelligence, workflow automation, and clinical, legal, and reimbursement expertise to identify and recover missed revenue for hospitals and health systems. Their ReClaim™ platform and network intelligence use machine-learning models and payor rule engines trained on hundreds of millions of claims to automate decisioning, prioritize recoveries, manage complex claims (VA, auto accidents, workers' compensation, Medicaid), denials management, underpayment recovery, and accounts receivable acceleration. Revecore operates HIPAA-compliant, SOC 2-certified infrastructure and serves over 1,300 hospitals, emphasizing outcomes like increased reimbursement, faster reimbursement, and high denial overturn rates.

📋 Description

• Manage Revecore’s most strategic and complex client relationships • Serve as executive relationship owner for key client stakeholders • Oversee client performance and lead recovery strategies for at-risk engagements • Provide regular updates to assigned executive sponsors • Engage executive sponsors when strategic support or escalation is needed • Lead development and execution of action plans for at-risk clients • Coordinate recovery strategies with Operations and leadership • Track client health indicators within CSP or Salesforce • Demonstrate Revecore value through strategic reporting • Identify service expansion opportunities • Mentor Directors and Client Success Managers • Support long-term client retention through proactive partnership management

🎯 Requirements

• Minimum 8 years of healthcare revenue cycle experience • Experience managing large and complex client relationships • Strong financial and operational analysis skills • Executive-level communication skills • Must reside in the United States within one of the listed states: Alabama, Arkansas, Connecticut, Florida, Georgia, Iowa, Indiana, Kansas, Kentucky, Louisiana, Massachusetts, Maine, Michigan, Minnesota, Missouri, Mississippi, North Carolina, Nebraska, New Hampshire, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Wisconsin, or West Virginia • South Dakota and Texas residence must be within the CST time zone • Eligibility to work in the United States • Successful completion of employment-history verification and a background check

🏖️ Benefits

• Remote work from home • Quiet, distraction-free home workspace • Secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads • Workstation equipment and related materials provided/accommodated • Affirmative Action/Equal Opportunity Employer

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